Really Useful Boxes - Hobby & Craft Box 4 Litre

We want you to be completely satisfied with your purchase from Craft Superstore. All purchases made from Craft Superstore are backed by our 14-day money back guarantee if you are not entirely satisfied with your purchase.

If, when your goods arrive they are faulty or damaged, please email us within seven days of receipt of your order. We will contact you with a returns number and request you to return the goods to us by first class post. We will refund the reasonable cost of your postage once we have received the goods at our warehouse. Please do not return items without contacting us for a returns number. Any shortages or discrepancies should be notified to us by email or telephone within seven days of receipt of your order. Please confirm if you wish to receive the missing items or a refund.

If you have ordered the wrong products or simply changed your mind, you can return goods to us within 14 days from the receipt of your goods, by contacting us via email for a returns number. The products must be returned unused and in their original packaging, suitable for re-sale. Please ensure they are correctly packaged to make certain they will not be damaged in transit. Please obtain a free proof of posting from Royal Mail which can used to make a claim if the goods are lost or damaged in transit. You will be responsible for the goods until safe receipt at our warehouse.

Refunds for returned items will be made to the debit or credit card used for the original payment. Refunds will be made to your account within 10 working days.