What guarantee we provide?
14 days money back guarantee & all products come with 1 Year warranty from date of purchase.
How to return item under 14 days Money Back Guarantee? Subject to that you do not open the Packages.
(1) Go to http://stores.shop.ebay.co.uk/Safekom/Contact.html this page will explain in details how to Return the item.
(2) Returned goods must be in their original packaging and unused condition. Goods will not be refunded if the seal is broken or it been used.
(3) Once we receive the item we will refund you the amount you paid us for the product but not the postage cost.
What about item which is faulty after receiving the order. All products come with 12 months warranty from date of purchase. If it goes faulty within the 14 days contact us and we will replace or repair or refund if we can not replace or repair it for you.
What happen if the item goes faulty after the 14 days? All products come with 12 months warranty from date of purchase. If it goes faulty contact us and we will replace or repair and send back to you on our cost.
Disclaimer
When you sending back item for replace, repair or Refund we will not be responsible if the goods does not reach us.
Note: Keep safe proof of your posting in case your goods goes missing you should be able to make claim against it. Please check with currier company for claims.
Any returned items that have any signs of abuse or intentional damage will be refused and returned to sender at sender's cost.
Thank you for reading the above. Should you find our terms and conditions unreasonable or in breach of United Kingdom LAW please contact us via contact page, and email us your comments. | 
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