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Incorrect or Faulty items

Should you receive any items that you did not order, or that prove to be faulty, you can return them to the address on the package, within 14 Days.

Please enclose a note quoting your item number and specifying whether you require the correct item to be sent out, or a refund.

All goods that are returned to feelgoodinc090505 Limited / babyfeelgoodinc are the responsibility of the customer and you may wish to send goods by registered post. We are not liable for goods that do not reach us.

Damaged items

If the damage is limited to standard cases, please email us with details of the damaged cases and we can send replacements out to you. If the damage affects the product itself, the libretto or any non-standard packaging, please follow the instructions for faulty items.