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Customer Assurance Replacements and Returns

All items are individually inspected prior to posting for any physical signs of damage and receive a final quality & content assessment check before we despatch them to you.

Should an item arrives in a faulty condition, please let us know & we will arrange with you to return the faulty item for a replacement or refund. If the product is tested and confirmed faulty, we will then return the postage amount to you and issue a replacement or refund. We will need a detailed description of the problem before authorising a replacement, We will not refund or replace items that appear to have been damaged through postage, during installation or misuse.

We will offer you a full refund if the item is un-used and is in the original, undamaged packaging. We offer this service within 14 days of the delivery date.

Delivery & Payment options

* ALL Items are posted from the United Kingdom using Royal Mail

Any Postal charges also include packaging & materials ..

All Items are usually posted the same day if payment is received before 3.30pm (weekend purchases will be dispatched on Monday am or Tuesday if its a UK Bank Holiday) Please contact us before placing an order if you have any special delivery requirements, such as urgent Special Delivery or courier services.

Paying for your item:
Payment can be made using: Pay pal, Credit card (Via pay pal - account not needed), Personal Cheque or Postal Order. Paypal payment is our preferred and quickest method. Personal cheques must clear before goods will be dispatched.