Ordered In error / No longer required
On receipt of the parts, we will refund the parts providing they are returned within 7 days of delivery and are in as new condition in original packaging. No refunds will be made for parts that have been fitted.
Wrong parts supplied
If the reason for return is the result of our error, we will refund the parts and carriage costs, providing they are returned within 7 days, they have not been fitted and are in original condition & packaging.
Faulty parts
All parts supplied are guaranteed against manufacturing defaults for a minimum of 1 Year or 10,000 miles, whichever is sooner. In the unlikely event of a genuine manufacturing fault, a full refund for parts and carriage costs will be issued. If the fault is caused by incorrect installation or lack of understanding of how the part works, we will provide a report of why the part/s failed and if damaged, offer a replacement at reduced cost.
To return parts
Please send back the parts securely wrapped, along with your invoice and a letter stating the reason for the return |