Items can be returned if the following criteria is fulfilled; Items must be returned at the customer's expense. We do not refund p&p costs. Responsibility cannot be taken for items, which are broken in the post. We pack to the best of our ability, using quality wrapping products. Once parcels leave our hands, they are the responsibility of the postal systems.However, in the unlikely event of loss or damage, we will do everything we can at our end, by negotiating with our local P.O. |