IF THE ITEM IS UNSUITABLE FOR ANY REASON, WE ARE HAPPY FOR IT TO BE RETURNED. AN AUTHORISATION REFERENCE MUST BE OBTAINED FROM OUR SALES OFFICE WITHIN 7 DAYS OF RECEIPT BEFORE SENDING THE ITEM - PLEASE CALL OUR OFFICE ON +44 (0)116 266 4130. THE ITEM MUST BE IN ITS ORIGINAL PACKAGING AND UNUSED WITH ANY LABELS OR TAGS STILL ATTACHED. WE ARE UNABLE TO REFUND DELIVERY COSTS AND IN CIRCUMSTANCES WHERE DELIVERY WAS FREE OF CHARGE, A £10 HANDLING FEE WILL APPLY. THE CUSTOMER WILL BE RESPONSIBLE FOR RETURNING THE ITEM. |