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My personal statistics say that my items are in 99.7% of cases correctly described and in 99.9% safely dispatched, but
If an item has arrived broken, faulty, incorrectly described or wrongly sent:
Contact me, either by e-mail or phone and explain the problem. I will follow up with the next step. A full refund will be issued [once I am in receipt of the item and have confirmed the problem] or I'll assist you in the process of filling a claim for compensation in case of damage in transit.
If the item was correctly described and you just changed your mind or didn't update your address, the postage will NOT be refunded.
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Track up to 10 items on this computer in 
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