We undertake to offer a full refund in cases of misrepresentation or damage in transit. Claims of damage must be supported by photographic evidence. Buyers need to make contact within 24 hours of receiving goods
In some cases we may endeavour to reach a mutual agreement for the buyer to pay postage outbound and inbound, this usually only reached in unclear cases of breakage or misrepresentation. Please note all our goods are antique and though every care is taken to describe major faults, the buyer should expect minor flaws, surface wear usual to antique furniture. |