14 Days of receipt

We operate two forms of returns policy, depending on which eBay format the item is sold through.

Buy-It-Now items (sometimes also referred to as Fixed Price or Shop Inventory) can be returned to us within 14 days from receipt of the item, providing they have not been used by yourself. Each item has a prominent card attached to it stating 'No return accepted if this card is removed'.

You must let us know within 7 days from receipt of the item if you wish to return the item to us. You must then return the item to us promptly, to ensure that it arrives with us within a further 7 days. We strongly recommend you use a guaranteed delivery service, such as Royal Mail Special Delivery). You are responsible for paying the return postage costs. *Buyers from outside EU, please note - both outward and return shipping costs are non-refundable for sales to outside of the European Union*

We will not issue refunds for items that are returned later than the 14 day returns period allowed. 

If you remove the card stating 'No return accepted if this card is removed', we will not accept a return or issue any kind of refund.

Items sold through eBay Auction format are non-refundable. We may, at our discretion, offer an exchange or credit note upon prompt return of the item, providing it has not been used by yourself.