Item is guaranteed to arrive undamaged. If an item is damaged during shipping you may be asked to fill out a claim form with the carrier and fax or mail it to us. Once that is done we will either replace your piece if another is available or issue you a 100% refund. We will wait for the insurance claim to settle. No returns after 7 days. Undamaged items returned within the 7 days will be refunded less shipping costs. |