Phillips PET816 - 8.5" Widescreen Portable DVD Player

Packaging

For computer and electronic products the original manufacturers' packaging is part of the goods, so please retain it for at least 28 days in case you wish to return them for any reason. Although your statutory rights as a consumer will not be affected, the goods are second hand without the packaging and we may not therefore be able to exchange them voluntarily. You can take the goods out of the packaging to try them out, but don't throw it away.

We will not exchange audio or video recordings or computer software after their protective wrapping has been removed, unless there is a fault in the product.

Your Right to Cancel

Consumer Customers buying by Distance Selling methods (e.g. website or telephone) only: You have the statutory right to a cooling off period until the 7th working day after the day you receive the goods, during which you may cancel the contract for any reason. This does not apply to goods (such as computers) which have been made to your specifications or to audio or video recordings or computer software if you have unsealed their protective wrappings. Also certain products are excluded from this for reasons of hygiene, such as headphones, hands-free kits, Bluetooth units with ear pieces, etc. You must give us notice of cancellation in writing (which may be by fax or email), and either return the goods to any of our shops or we will arrange to collect them. You must take reasonable care of the goods before they are returned, so please keep the original manufacturers' packaging as mentioned above. We will send you written confirmation of your right to cancel by post or email when we confirm the order. If you have any queries about this right, wish to make a complaint, or require information about our after-sales service and guarantees, ask at any of our shops, email or telephone us (see the Contact Us page on our website).