PLEASE CHECK THAT THE PHOTO, CORE SIZES AND INFORMATION OF THE ABOVE PART MATCH THE RADIATOR ON YOUR VEHICLE. THERE ARE MANY CASES WHERE ALTERNATIVE RADIATORS ARE LISTED FOR THE SAME VEHICLE.

FAQ'S

WHO ARE ADVANCED RADIATORS?

ADVANCED RADIATORS LTD ARE THE LARGEST INDEPENDENT RADIATOR COMPANY IN THE NORTH EAST AND HAVE A REPUTATION FOR QUALITY AND SERVICE SECOND TO NONE.

WE SELL BRAND NEW RADIATORS, HEATERS, INTERCOOLERS AND CONDENSERS NATIONWIDE. WE ARE ALSO OPEN TO THE PUBLIC MONDAY TO FRIDAY 8:00AM UNTIL 5:00PM & SATURDAY 8:00AM UNTIL 12:00PM. CALL US DURING THESE HOURS ON (0191) 2673312 AND WE WILL BE HAPPY TO ANSWER YOUR QUESTIONS.

"IT IS OUR AIM TO GIVE TOTAL CUSTOMER SATISFACTION AND CONTINUOUSLY STRIVE TO IMPROVE OUR COMPETITIVENESS, QUALITY AND SERVICE"

WHAT IS THE COST OF DELIVERY?

DELIVERY TO ADDRESSES IN ENGLAND, SCOTLAND AND WALES, MONDAY TO FRIDAY IS £10 (EXCLUDING ISLANDS AND THE SCOTTISH HIGHLANDS). PLEASE CALL US ON (0191) 2673312 OR E-MAIL info@adrad.co.uk FOR PRICES ON SATURDAY DELIVERY AND DELIVERY TO OTHER DESTINATIONS.

CAN I COLLECT THE ITEM?

WE DO NOT OFFER A COLLECTION OPTION ON EBAY SALES.

DO YOU OFFER A GUARANTEE?

ALL PARTS HAVE 12 MONTHS WARRANTY FROM DATE OF PURCHASE. IF THE PART HAS BEEN FITTED INCORRECTLY OR THERE IS AN ENGINE FAULT THEN WARRANTY WILL NOT BE GIVEN. NO LABOUR CLAIMS WILL BE ACCEPTED ON FAULTY GOODS RETURNED.

WHAT IS YOUR RETURNS POLICY?

WE ACCEPT RETURNED ITEMS WITHIN 7 DAYS OF PURCHASE PROVIDING THAT THE ITEM HAS NOT BEEN USED OR DAMAGED. ON RECEIPT OF THE RETURNED UNIT WE WILL REFUND THE PRICE PAID FOR THE ITEM BUT NOT THE CARRIAGE CHARGE.

IF YOU HAVE A WARRANTY CLAIM, THEN YOU MUST SEND THE ITEM BACK FOR OUR INSPECTION. IF THERE IS A GENUINE MANUFACTURING FAULT WITH THE PART THEN YOU WILL RECEIVE A FULL REFUND, PLUS YOUR COSTS FOR RETURNING THE PART.

WHAT HAPPENS IF I NEED A VAT RECEIPT?