For any short-shipments, or deviations items, please report to our customer service within 3 days of receipt.
For defective items, please report to our customer service for replacement within 7 days of receipt, return items must not be used or have any signs or damage. Buyer is responsible for all return shipping charges.
If replacement is not available, refund will be made via PayPal. Shipping, handling and insurance charges are not refundable. Should you have any further enquiry or questions, please feel free to mail to our customer service at: excellent2u@hotmail.com
We are happy to assist you to know more about our products and services!
PLEASE CONTACT OUR CUSTOMER SERVICES OFFICERS TO RESOLVE ANY SITUATION THAT MAY ARISE BEFORE LEAVING A NEGATIVE FEEDBACK. |