Payment Accepted

• Paypal
• Direct Bank Transfer to our HSBC account
• Cheque or postal order can only be accepted if you bank in directly into our account. We do not accept payment by post.
  
   

• 'Postage and Packaging' charges - Please refer to the auction page. We offer a few options of P&P. Please pick and pay according to your preference.
• We offer FREE P&P in the majority of our auctions. This is to provide you with more saving on postage. However, we will use the cheapest method to send you the item and therefore, occasionally the item will take extra few days to arrive.
• We ship all items within 24 hours after receiving cleared payment. We do not guarantee arrival time but usually the item will arrive within the estimated arrival time published on top of the auction.

Return Policy

• If you need to return the product for whatever reason, you are responsible for all the associated return cost and risk. We do not bear the return cost and the risk involved.
• 7-days full refund policy for unsatisfactory purchase. Please contact us within the stated time frame. The item has to be in unopened condition, new, unused, and not being tampered or damaged. Fees may apply.
• 30-days product warranty for any manufacturing fault. Please contact us within the stated time frame. Fees may apply.

• Our preferred method of communication is via ebay messaging system. So you are recommended to login your ebay account and contact us via ebay.
• Alternative contact methods are:
  
• We do not want to deal with problematic, unfriendly and unreasonable buyer. Please click HERE to understand more. You know yourself whether you are a good buyer or a bad buyer. So, please have self-awareness. If you are a bad buyer, please don't buy our item.

Please see the Estimated Arrival Time published above. You will receive the item within the stipulated time. Occasionally, there will be some postal delay. Please allow few more days extra before you conclude that the item has gone lost in the post.

Q: If the item has gone lost in the post, will you replace the item?

Yes, we will replace the item that has gone lost in the post. The item will be considered lost if it still has not arrived within the Estimated Arrival Time published above.

Q: If the item is faulty or not as described, will you replace the item?

Yes, we will replace the item that is faulty or not as described. Please contact us for the procedures involved to exchange the item.

Q: How do I trust you?

We have been in business for many years. You can trace our history via ebay feedback system. You have to trust us if you decide to bid on our item. If you don't trust us, please don't bid on our item to avoid disappointment or unnecessary arguments.