Payment is to made within 7 days from the date of your purchase. If payment is not received during this period, we reserve the right to cancel the transaction and where appropriate issue a payment not received dispute via eBay.

We pride ourselves on offering a 100% satisfaction guarantee as we are confident in the quality of all our products and services.

If you are not fully satisfied with your purchase, you may return it to us within 7 days of receipt, providing the item is in a re-saleable condition. Return posting costs will be at your expense.

If, by chance, you receive a damaged or faulty item we will replace of refund. You are required to contact us first for further assistance and we may require photo evidence of the damage or fault. If we decide that the item needs to be returned to us we will ask you to post it back to us or we will arrange a collection if this is more cost-effective. If you have to post back a damaged or faulty item we will also refund the return postage costs providing you have posted the item back via the cheapest possible posting method, (we will advise you of this beforehand).

Please read our eBay shop page: "Our Store Policies" for more information.

The Powell family has been trading in Maldon since 1974 and we are now operating from our large store and garden centre at 85 - 87 High Street in Maldon, a picturesque, riverside town in an attractive corner of rural Essex.

A family run business you can trust, The Emporium is Maldon's largest independent High Street retailer selling a wide range of quality items at competitive prices, including furniture, homeware, gifts, pet and garden products. Our customers call us an Aladdin's Cave because of the huge stock of different products which change daily, weekly, monthly and seasonally!

Please read our eBay shop page: "About Us" for more information.

Our contact details are outlined below:

Mr R Powell
The Emporium
85-87 High Street
Maldon, Essex
CM9 5EP
United Kingdom

T: 01621 851988
E: ebay@maldonemporium.co.uk

We are available during office hours, (9.00am - 5.00pm), Monday to Friday. We have an answer-phone service so please leave a message if you cannot get through to us straight away and we will call you back. We aim to respond to all emails within 2 business days.