Original JML Dri Buddi - 20% OFF RRP! (Dri Buddy)

Original JML Dri Buddi - 20% OFF RRP!

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About Us

Welcome to JML Direct (Ebay Store) - the home of great ideas.
We deliver, quality, innovative products that aim to make your life easier, and If you're a UK resident, you're sure to have seen one of our in-store screen promotions in most major high street stores. Over the last 2 decades, we've grown into a household name, one of the nation's favourite brands and a world leader in retail screen promotions and TV home shopping.
Online
You can shop with us here at Ebay, and if you have any questions about our products, call our friendly UK customer service team on 0845 389 0011. From 8am to midnight the phones are staffed by our team of passionate JML staff who will be delighted to answer any queries you may have. 
All orders are despatched from our warehouse located in South Shields and we take pride in providing a first class service, with most orders delivered within five working days (although please allow up to 28 days). A priority delivery service is also available if you’re in a rush.
In-store
Our wide range of products is also available in major retailers including ASDA, Boots, Debenhams, Robert Dyas, Superdrug, Tesco and Wilkinsons. If you want to check the availability of JML products in your local store, why not contact them directly, or call our customer service department on 0845 389 0011.
On TV
Plus, you can also watch exciting demonstrations of the latest JML products on our TV channels:
JML Direct (Sky channel 641 / Freesat channel 809)
JML Home & DIY (Sky channel 653 / Freesat channel 808)
JML Choice (Sky channel 662)
JML Lifestyle (Sky channel 666)
JML Cookshop (Sky channel 667 / Freesat channel 810)
We want you to be delighted with the products and service you receive from us. If there’s anything we can do for you, please just let us know.

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Payment

We accept PayPal
Pay with PayPal and your full purchase price is covered

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Shipping

How much will postage and packaging cost me?
We are pleased to pass on our P&P savings on some of lighter items to you. If you are only purchasing one low cost, light item, you will only pay £2.95 for standard P&P. If you order multiple items from our standard range, you will still never pay more than £6.95 per order for standard P&P. We are pleased to offer this service on a sliding price scale, saving you money on lower cost and lighter items, however we do have a very small number of products that require a delivery cost higher than the standard £4.95. These higher priced postage costs will be clearly visible in the shopping basket during the checkout process. When available, you will be able to select our Next Day service when you are entering your delivery address during the basket checkout process.
How long will it take for me to get my order?
Standard delivery is 5-7 working days (but often quicker), subject to availability, and we also offer a next working day delivery option. Please note the cut-off time to order for next day working delivery is 3pm.
Are delivery dates guaranteed?
Delivery dates cannot be completely guaranteed - we aim to deliver our products to you within 5-7 working days, but occasionally this is not possible. If you have not received your product within 10 working days please contact our customer services team.
Do you deliver to Northern Ireland, Isle of Wight, Anglesey and Republic of Ireland?
We deliver to all UK addresses with a postcode, including Northern Ireland, Isle of Wight, and Anglesey. If you reside within these non-mainland areas mentioned above you may be subject to a small delivery surcharge, the delivery cost will be clearly displayed for you at the Checkout system. We also deliver to Republic of Ireland at a flat rate of €11.95. Please contact customer services on 0871 221 2677 (for customers in UK) or 041 978 0003 (for customers in ROI) for further information.
What happens if I’m not in when you deliver?
Most of our products are dispatched by our nominated carrier and will usually require a valid signature as proof of delivery (POD).
If you are not in when your goods arrive by courier, a card will be put through your door giving details of the attempted delivery, and giving contact details for the courier company. If this fails, the goods will be returned to JML.

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Terms

These Terms and Conditions apply to all purchases made by you, the customer, from us, JML Direct Ltd.
Customer Service
We are committed to total customer care and abide by the principles of The Consumer Protection (Distance Selling) Regulations 2000. Should you wish to speak to our customer services department about any product purchased please telephone 0870 111 8888, Monday to Friday between 8am to 6pm.
If your query is related to delivery of your order please call Customer Services on 0871 221 2677, open 8am to 6pm Monday to Friday. To place an order please call our friendly team on 0871 221 2677 (for customers in UK) or 041 978 0003 (for customers in ROI), open Monday to Friday from 8am to 8pm. Saturday and Sunday from 9am to 5pm. If you would like to email us, please do on customerservices@JMLdirect.com. We will endeavour to reply to your query within 1 working day.
Delivery
We aim to deliver to your door within 3-5 working days. Products that are despatched by our nominated carrier will usually require a valid signature as proof of delivery (POD). Not all our products will require a proof of delivery signature and our customer service team will be happy to advise.
On occasion we will not be able to guarantee a delivery date; however, we will make every reasonable effort to ensure that goods are delivered within 28 days of being ordered.
We deliver to all UK addresses with a postcode, including Northern Ireland, Isle of Wight, and Anglesey. If you reside within these non-mainland areas mentioned above you may be subject to a small delivery surcharge, the delivery cost will be clearly displayed for you at the Checkout system. We also deliver to Republic of Ireland at a flat rate of €11.95. Please contact customer services on 0871 221 2677 (for customers in UK) or 041 978 0003 (for customers in ROI) for further information.
Availability
All orders are accepted subject to stock availability. Where you have ordered several products and not all are in stock, we may send you the products which are available; we will send the remainder of your order as soon as the stock becomes available.
If the goods ordered are out of stock, we will contact you within 30 days from the day after your order was placed. If the goods are coming back into stock, we will propose a new delivery date or, with your agreement, we may be able to supply you with substitute goods.
If we have received payment from you for goods out of stock, or you do not wish to wait for goods to become available, and/or decline our offer of substitute goods, we will refund any monies due within 7 days of receiving your instructions.
Value Added Tax (VAT)
Prices in our catalogue, on our website, and in promotional materials, all include VAT at the appropriate rate. For VAT refunds (where applicable), please contact our customer services department.
Ways to pay
By Telephone
To place an order by telephone call us on 0871 221 2677 (for customers in UK) or 041 978 0003 (for customers in ROI), we are open 24 hours a day, 7 days a week. Our friendly, trained call centre staff will take your order. Your calls will be charged at national rates. If you wish to place an order please have your credit or debit card to hand. We accept Switch, MasterCard, Delta and Visa.
JML Direct customers must be 18 years of age or over. You will be asked to provide your personal details. It is your responsibility to ensure that the details provided by you for the purpose of ordering products from us are correct and that you have the necessary credit limits and/or authority to use the credit or debit card you present to us.
By Internet
We have a ceiling limit on the order value that can be accepted when ordering through our website. For security purposes we are not able to advise what this is. If you experience any problems when placing an order online then our customer services team will be more than happy to take the order over the telephone where necessary security checks will take place.
By Post
To order by post, please complete this order form link to word form and post back to us. You can also list the home shopping telephone number if this is easier. Please enclose a cheque for the amount, including postage & packing, made payable to JML Direct. Send payment to: JML Direct, FREEPOST. No stamp is required.
Right to Cancel
We offer a 30-day money back guarantee, excluding postage refer to T&Cs. You have a right to cancel your order at any time up to 7 working days after the day of delivery. Please contact our customer services department, should you change your mind.
Cancellation & Returns
Provided the goods are returned in good condition and not used we will issue a refund within 7 days. Should you wish to return a product to us, send it to our returns address at JML, East Side, Port of Tyne Authority, Tyne Dock, South Shields, Tyne and Wear, NE33 5SP. You should include a completed returns form which you can download here. Link to returns form Should you need further advice please contact our retail customer services team on 0871 221 2677 (for customers in UK) or 041 978 0003 (for customers in ROI).
If you are cancelling because there is a fault with the product, clearly state details of the fault. We will meet the cost of returning the product or products to us if the goods are faulty or incorrect by issuing you with a cheque. For all other cancellations, you must return the goods to us at your cost.
All returns should be sent via the Post Office. If you are returning a product or products, please ensure they are returned safely in or with the original shipping box and packaging materials.
We will not be held responsible for meeting the cost of returning product(s) by any other method. We are unable to refund hygiene products that have been opened or used. Hygiene products include pants, tights, earrings, personal beauty products and creams.
Statutory Rights
To obtain a refund, you must return the goods to us in the same condition as they arrived. So that there is no doubt, anything we say above in relation to returns, does not apply to any claim that the goods do not meet a standard required by law. Therefore if the goods are faulty or were damaged in transit, we will cover the postage costs.
Liability
If you have notified us of a problem with the goods, we will either make good any shortage or non-delivery, replace any goods that are damaged or defective upon delivery, or refund you with the amount paid for the goods. This does not affect your statutory rights as a consumer, nor is it intended to limit our liability to you for fraudulent misrepresentation or for death or personal injury resulting from our negligence.
Safety Advice
For your own safety we recommend that you read carefully all safety information printed either on the packaging, or in any leaflets that may be included with the product. For electrical products always check the power cable and plug for any signs of damage. Always consult a qualified electrician and never attempt to repair any product yourself.
Errors
Every effort has been made to ensure that the information supplied is correct at the time of publishing. 
Warranties
JML Direct agrees to provide the extended warranty described herein (the Warranty). JML Direct's sole liability shall be to provide to the original purchaser (the purchaser), the necessary labour and parts, as described below, to correct defects in workmanship and materials for an additional period of two (2) years starting from the expiry date of the standard product warranty of twelve (12) months from the date of purchase.
1.Labour : For a period of two (2) additional years from the end of the original twelve (12) month warranty period, JML Direct will repair defects to the product at no charge to the purchaser. The warranty is made to the purchaser only.
2. Parts : For a period of two (2) additional years from the end of the original twelve (12) month warranty period, JML Direct will supply, new or rebuilt, at JML Direct's discretion, replacement parts in exchange for defective parts. Any replacement parts will be warranted for the remainder of the warranty period by JML Direct's authorised service facility. The purchaser is only responsible for return shipping / postage costs to the repair centre. All defective parts replaced under this warranty will become the property of JML Direct. In the event that part(s) or unit replacement is not available, JML Direct will, at it’s discretion, replace the original product with one of a similar type, of equal or greater value, or refund the purchaser with a sum not exceeding the original product purchase price, less the cost of postage and packing.
This warranty does not cover cosmetic faults such as scratches or damage to trim or associated marks caused by normal use of the product. The warranty is also void if the manufacturer's instructions have not been followed or if the product has been subject to misuse or any modifications.
The warranty is non-transferable and is only valid in the United Kingdom and the Republic of Ireland.
The warranty number shown on the front of this certificate, must be quoted when the product is returned for servicing, in order to be handled under the terms and conditions of this warranty. Verification of this warranty is undertaken by checking the original purchase records of the purchaser, before any remedial work is undertaken. Failure of verification will result in the rejection of the warranty service. In this instance the product, at JML Direct’s sole discretion, will be returned to the said purchaser.
This warranty does not affect your statutory rights. For information on redeeming your warranty, please call JML Direct Customer Services on 0844 701 7631. 

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Returns

Cancellation and Guarantee
You have a right to cancel your contract with us at any time up to seven days after the date of delivery to you by following the returns procedure set out below.
Additionally, we offer a 30-day right to return for a prompt replacement, exchange or refund, excluding postage, other than in relation to hygiene products that have been opened or used. Hygiene products include underwear, tights, earring personal beauty products and creams. This does not affect your statutory rights.
Returns
If for some reason you wish to cancel your contract or return a product to us, please follow the returns procedure detailed below ensuring that all details are provided as requested. If you have any questions please call our customer service team on 0871 221 2677.
If you are returning the product because there is a fault with it or the order is incorrect, we will ask you to return the product to us via the post office and in that case we will meet the cost of postage as long as a receipt is provided. Please use the returns address provided below. For all other returns, you must return the product to us at your cost. For all returns, please use the original shipping box and packaging materials ensuring that your package is wrapped securely. You must take reasonable care of products that you receive where you either cancel the contract or return the products for a refund. You cannot cancel a contract for the purchase of products which by their nature cannot easily be returned or are liable to deteriorate or expire rapidly.
The address to return your goods to is:
JML
East Side
Port of Tyne Authority
Tyne Dock
South Shields
Tyne and Wear
NE33 5SP
What should I do if I have received damaged or incomplete goods?
Please ring our customer services centre on 0871 221 2677 to let us know (open Monday to Friday 8am to 6pm). You will be entitled to a replacement, exchange or a full refund including the cost of postage. We will either send our courier to collect the items or ask you to return them to us via the Royal Mail - we will cover the cost of you doing so - although we will not be held responsible for meeting the cost of return by another method.
How do I obtain a refund for returned goods?
We will provide a refund under the terms of our 30 day money back guarantee once we have received the goods.