Lost item
Sometimes, if the customer is not available at the address, generally the postman leaves a card at the address stating the location of the product as their local depot and contact address of the Shipping Company, so that the customer can pick it up at his own convenient time, or they try to deliver it again 2 more times. These shipments are generally held for 2 weeks at the local depot and then sent back to us at un-delivered item.If you have not received the product within estimated delivery time period, Please check, if there is any Notification Card from shipping service. Sometimes the Postman does not leave a calling card and takes the shipment back to depot. So, please visit your local depot and check at the unclaimed items department. If still there is any problem, contact US. We’ll try to track the shipment.
Feedback
Our feedback is very important to us. In any situation you consider leaving us neutral or negative feedback we appreciate if you contact us and give us the opportunity to solve any problem you may have.
Returns policy
In the event of goods received damaged or due to faulty manufacturer we will replace or refund (subject to inspection on return).
Damage & faults must be reported to us within 24 Hours of Receipt!
you have the right to cancel the purchase within seven working days after the day the item is received.
The item, can only be returned in the condition as supplied (i.e unused & complete with all original packaging.
We must be notified within 7 working days of returns requests and the item must be returned to us within 14 working days.
Original delivery & return costs are not refundable.
WE PROUD TO MAINTAIN PERMANENT CREDIBILITY WITH OUR CUSTOMERS.
Gurantee
We offer 100% Guarantee on all items sold.We wants you to buy with complete CONFIDENCE! If the item is different from what we stated in our description we will accept a return within a 14-days period after you received the item(s).
Please read all descriptions carefully before your purchase.
In case of a return you have a choice of an exchange or credit (excluding shipping cost).
In case of a return, the item(s) musts be returned unaltered and carefully packed in its original box and packing materials within the 14 days period.
Please contact us first to receive your return authorization, shipping address and clear shipping instructions.
Please do not send anything back before we contact you.