ONCO BASKETBALL SET BRAND NEW AND SEALED.

A message to all buyers please read carefully before you buy the item! When you buy this item you are agreeing that you have read our all our terms and conditions below and agree to them.

We have a standard handling time of 3 working days this means it can take up to 3 working days from when you paid for the item for it to be despatched.

We do not work at weekends. As we, like you, like some time off. Weekends are therefore not counted as working days.

If you buy an item on a Thursday or Friday it may well not be sent out until the following Monday at the earliest, if you are not happy with this please do not buy the item.

The rumour that we have hired "Superman" or "Dr Who" to deliver our items is completely untrue and we have to make do with the Royal mail or DHL to deliver for us therefore it will take time for your item to be delivered to you.

Our standard delivery is by Royal mail standard post which normally takes 2-5 days.

For larger items we use the DHL  72 hour service which strangely enough usually takes 72 hours! 72 hours = 3 days! The DHL service is only available to the mainland UK, all deliveries to the Highlands and Islands,Channel Islands,Isle of Man,Northern Ireland or any other outlying area will cost substantially more so please email for a price before you buy the item.

It is also only a rumour that "Mystic Meg" now works for us this means that we do not know that an item has not been delivered on time or not at all and we will not know until you get in touch with us!

Lastly, if you're not happy with our service or product please contact us before you leave feedback to give us a chance to put things right.

I know that many buyers dont read the small print when buying an item so we have made this as big as possible for you all to read.

We  also know that many people believe that all sellers on Ebay are trying to "pull a fast one" we are a legitimate business trying to offer good value and good prices and would ask you to treat us as such when you contact us.

Our return policies are as follows -

Under the "distance selling regulations" you are entitled to return the item to us for any reason within 7 days of receipt of the item for a full refund of the original purchase price but not the postage. All we ask is that the item is returned to us in the same condition as you received it and complete with all original packaging. You will be liable for your own return postage costs in this case.

Under the "sales of goods act" if the item is found to be faulty on delivery you may return it to us for a full refund including your return postage.(we will check the item to confirm the fault).

We take our feedback rating very seriously so if you are not 100% happy with your product or our service please contact us before you leave feedback to give us the chance to solve any problems you may have but please bear in mind the following.

1. Our postage and packaging charges are exactly that, the charge for postal charges and also packaging charges which include materials and the cost of paying an employee(we have tried using children after they have cleaned our chimneys but they demanded nearly £1 an hour!) To pack the item and also deliver it to the post office,(yes, we do have to pay for fuel as well!).

2. Before you buy the item please make sure you are happy paying the total price including p + p if you are not then please do not buy the item as we will not entertain criticism of postal and packaging charges after the item has been purchased!

3. Our company believes in not trying to mislead anyone with our item descriptions and we try to list each item as accurately as possible but if you have any questions please ask them before you purchase the item.

4. Due to the large amount of non paying bidders on ebay at the moment if you buy an item and do not pay for your item within 24 hours of purchasing it you will receive a reminder email asking you to confirm that you still require the item please do not be offended by the email it is now our standard practice and please reply to it!

All our feedback is left via an automated system as soon as feedback is left it will be reciprocated

And remember once feedback is left it cannot be changed!

Payment information and general terms & conditions please read carefully.

Please contact us by email with questions you have before buying and bidding, our terms & conditions are fixed.

Under no circumstances do we re-negotiate on price & delivery once the auctions are closed.

All auctions and buy it now items are in £GBP / UK Sterling.

We do not give a better price on the phone, or do cash deals, do not bother trying to negotiate, this is against ebay regulations. Please bid like everybody else.

All zero (0) rating bidders, please email first before bidding.

All winning bidders must complete checkout process within 2 days and make payment within 3 days of auction close.

If payment is not received within 3 days the item will be re-listed. We will automatically invoice non-payers 5% of final value price as a cancellation fee, via paypal.

A non-paying bidder alert will be filed and negative feedback will be left for those who refuse to pay the cancellation fee.

We do not provide any technical support or warranty for any of the products we sell, please contact the manufacturer direct.