Nvey Eco Organic Lip Lustre / Lip Gloss

Returns Policy 

If for any regrettable reason you should have to return a product to us we offer a seven working day returns policy. 

You must inform us of your wish to return the item(s) you have purchased, for any reason, within seven working days after the date on which you receive the items. You must send the items back to us via a postal service that recorded (i.e. requires a signature) or trackable online. 

On the safe return of the product(s) we will provide a full refund*, provided that the product(s) are returned to us in the original, unopened condition and the item is undamaged and fully resaleable. 

* We will only provide a full refund including postage costs for returning the item(s) if the item(s) are defective or significantly not as described. We will require buyers to return the item(s) at their own expense if the items are simply unwanted.

Please note we cannot accept returns for any of our perishable goods. This includes:

Ÿ Food Items
Ÿ Beverages

If you have any queries about returning a product to us please contact us at the earliest convenience and we’ll endeavour to resolve any problems speedily and amicably.