THE SMALL PRINT!
If you have any questions at all about any of our products, please feel free to get in touch and I will answer you as soon as I can! Due to banking clearance times, I have to allow 5 full working days for cheques to clear and if you are paying by PAYPAL E-CHEQUE, the clearance times can sometimes take 3 to 4 weeks!. Please do not bid if you do not intend to pay for the item, as negative feedback will be left, and a non paying bidder alert will be registered with ebay. Please make sure you read and fully understand the POSTAGE details given below, as this contains VERY IMPORTANT INFORMATION.

THE FOLLOWING METHODS OF PAYMENT ARE ACCEPTED:
Paypal
Personal Cheque
Bankers Draft
Postal Orders
International Bidders – PAYPAL ONLY

DOMESTIC POSTAGE:
All items posted within the UNITED KINGDOM and NORTHERN IRELAND are posted by either RECORDED DELIVERY, SPECIAL NEXT DAY DELIVERY, STANDARD PARCELS or FIRST CLASS POST (First Class Post is used when an item sells at £4.99 or less). Each individual item description will specify which method of postage will be used. When your parcel has been posted, I always send a message via the ebay ‘MY MESSAGES’ service. This message will contain your tracking number and details of when your item was posted.

STANDARD PARCELS:
Some larger items (for example vanity case and holdall bag sets) are posted by STANDARD PARCELS. Items posted by the ‘Standard Parcel’ service are not covered by insurance and as a precaution I always obtain insurance to make sure both you the buyer and myself are covered in the event of any loss.

FIRST CLASS POST:
Items that sell for £4.99 or less are posted by First Class post. This is not covered by insurance and a tracking number is not provided. However, a CERTIFICATE OF POSTAGE is ALWAYS OBTAINED and in the event of a loss I will complete all the necessary paperwork on your behalf and will submit this to the Royal Mail. Please be aware the Royal Mail do not usually pay any compensation for lost First Class mail – Even when a Certificate of Postage is provided as proof that an item has been posted.

INTERNATIONAL POSTAGE:
In order to comply with the accepted methods of postage required by Paypal, all International items are either posted by ‘AIRSURE’ or ‘INTERNATIONAL SIGNED FOR’ postage. Each individual item description will specify which method of postage will be used depending on the whereabouts of the international destination. When your parcel has been posted, I always send a message via the ebay ‘MY MESSAGES’ service giving you details of when your item was posted, the tracking number and how to track your item.

If an item does not arrive, then please read the following text taken from the Royal Mail website, very carefully…

How soon after posting should I consider an International items to be lost?

When items are sent abroad, the actual delivery of your items will be the responsibility of the postal service in the country the items are going to. Please wait 25 days before submitting a claim for loss of an international item. This is to allow time for an item to be delivered overseas - it may have been held at a local delivery office in the destination country and be waiting for collection or redelivery if no one was at home to accept the item when delivery was initially attempted. Or the item may not have been delivered for some reason in which case it will be returned to the sender in the UK. Royal Mail does however require you to submit your claim form within 6 months from the date the  item was posted.

How long will my claim take?

As part of our investigation into a lost item, we may ask the foreign Postal Authority for details of what happened to your item when in their country. This process can take up to 15 weeks to complete.  When we launch an investigation with a foreign Postal Authority we will always inform you of this and will always provide you with details of the outcome.

INTERNATIONAL SIGNED FOR DELIVERY:
This service provides a tracking number and is only tracked UP TO THE POINT IT LEAVES THE UNITED KINGDOM. When the parcel is in the hands of the overseas postal services, IT WILL NOT BE TRACKED and IS NO LONGER THE RESPONSILIBITY OF THE ROYAL MAIL (Please read the text above in bold which is taken from the Royal Mail website). In the event of any loss, the International Signed For service covers an item up to a maximum value of £32.00 Please be aware, the Royal Mail only consider an item as ‘lost’ if it has still not arrived after 25 working days (5 weeks). If an item does not arrive, please let me know after 15 working days (3 weeks) from the date of postage and I will complete all the necessary paperwork on your behalf and will submit this to the Royal Mail.

AIRSURE DELIVERY:
This service provides a tracking number and items can be tracked all the way until delivery using the ‘Track & Trace’ facility at www.royalmail.com In the event of any loss, the Airsure service covers an item up to a maximum value of £32.00 Additional insurance can be taken out if the value of the contents of a parcel is greater than £32.00 When the parcel is in the hands of the overseas postal services, IT IS NO LONGER THE RESPONSILIBITY OF THE ROYAL MAIL. Please be aware, the Royal Mail only consider an item as ‘lost’ if it has still not arrived after 25 working days (5 weeks). If an item does not arrive, please let me know after 15 working days (3 weeks) from the date of postage and I will complete all the necessary paperwork on your behalf and will submit this to the Royal Mail.