Uk Delivery - 1st Class Post - £1.49
Europe - Royal Mail Airmail - £1.99
Congratulations winners! ... Shortly after the close of the auction,
you will receive a checkout e-mail at your eBay registered email address with
a link to our secure shopping cart. Use the checkout e-mail to gain access to
our secure checkout system.
If you intend bidding on multiple items ... PLEASE WAIT until the completion of
your last item to checkout (must be within 7 days of original order). Our secure
checkout system will automatically combine all your items into one order &
save you on shipping charges (some oversized items may not be combined).
Please complete checkout to ensure
proper credit of your payment!
Shipping
We aim to ship most items within
24 hours of cleared funds being received (excludes weekends, bank holidays).
Special orders and custom products may take slightly longer.
Returns for refund
We hope that you'll be delighted
with your purchase from Golfgear4less, however we do realise that sometimes
you may need to return the goods to us. Please check all the listing details
carefully and email or telephone us with any questions before buying so as to
minimise the need for returns.
If you are not 100% happy with your purchase please call us on 0845 6434 911
between 9 and 5.30 Monday-Friday or email to arrange a returns reference prior
to the goods being sent back to us.
The item must be unused,
in the original packaging (including box, shrink wrap on the club head/grip
if supplied) and returned to us within 14 calendar days of receipt for a full
purchase price refund (refund excludes postage/shipping/insurance).
If the item has been sent
in error or is damaged upon arrival please contact us immediately, we will arrange
for a new item to be sent and for the faulty/damaged item to be returned at
no further cost to you.
The returns policy does
not apply to used clubs or custom/special orders (i.e. clubs ordered or
adjusted from standard).
Please send all returns
to:
Golfgear4less
Unit 8d North Tyne Ind. Estate
Whitley Road
Benton
Newcastle Upon Tyne
NE12 9SZ
Tel: 0845 6434 911
Please be aware that
all items purchased in new condition and then used or worn (even once) are not
returnable!
Returns Instructions
Please include a copy of
your original EBay Sales Invoice and returns reference, clearly explaining what
action you would like us to take. Make sure that the goods are packaged safely
and securely in their original packaging, and that you use a signed for service
with adequate insurance to cover the value of the equipment to return the goods.
We strongly recommend that you use a reputable courier, such as Royal Mail for
smaller items or Parcelforce for larger items.
Please note that responsibility
for any product returned remains with you until such time as
we receive it and a member of our staff has signed for receipt of the goods.
Returns for exchange
If you wish to exchange
an unused product, please contact us within 3 working days of receiving the
item(s), we are happy to credit the original purchase price (excluding shipping/handling
costs) against any of our other items. Shipping/handling fee's are due on replacement
product(s) and can be paid via Paypal or credit/debit card.
If you have received
the wrong goods?
Please contact us within
3 days of receipt if you think that you have received the wrong goods, please
do not use the goods! We will make every effort to resolve things in the
most convenient way possible, and at no further cost to yourself.
If your goods have
developed a fault?
All products are backed
by a 12 month manufacturer's guarantee from the date of purchase. Please contact
us, with your original eBay reference / Order Number to hand, if you experience
a problem with your goods we will help to resolve the situation in a timely and
professional manner. If a manufacturing fault develops within the 30 days of
receipt all shipping/handling costs will be covered by golfgear4less, if a fault
develops outside of 30 days then the shipping costs are the responsibility of
the buyer (please review returns instructions above).
We accept payment via all major
credit and debit cards, or PayPal.
We require payment within
7 calendar days of purchase (additional items can be added during this time,
allowing you to benefit from multi item lower cost shipping, however this does
not extend the 7 day period).
If your item remains unpaid
for 10 calendar days, we reserve the right to void the sale, re-enter the product
back into inventory, and file with eBay to recoup our eBay seller fees. Sorry,
but we need to get paid timely!
Don't forget that a bid on eBay is a legally binding contract. We are very
happy to answer any questions you may have, but please ask them BEFORE rather
than after you have bid
www.golfgear4less.co.uk
Golfgear4less
Unit 8d
North Tyne Ind. Estate
Whitley Road
Benton
Newcastle Upon Tyne
NE12 9SZ
Tel: 0845 6434 911 (Mon - Fri 9am til 5pm)
Email: info@golfgear4less.co.uk
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