We have a no quibble guarantee on all NEW goods returned within one month of purchase, whilst used and secondhand items, purchased on an Auction Listing, have a seven day return period.
A full refund, including initial postage costs, will be given if you are not satisfied with the goods for whatever reason.
The refund payment will be given on return of the goods, but please note the buyer will be responsible for the return postage.
Where the goods arrive damaged, the buyer should notify the seller immediately (within 3 days). A photograph of the damaged product may be requested by the seller.
Where the buyer receives an incorrect/faulty/damaged item the seller will send a replacement on return of the item. In this instance return postage costs will be refunded to the buyer. Where a replacement is not possible the buyer will receive a refund. |