100 % GURANTEE

             

At Ms Sports we aim to offer a 100% Satisfaction guarantee. 

If for any reason you are not 100% satisfied with your purchase you can confidently return the item to us for a full refund. 

We aim to offer you value and quality items at competitively low prices. If, for any reason, you are not completely happy with your purchase, simply return within 14 days of delivery, unused in its original packaging, we’ll exchange it or refund.

SHIPMENT & DELIVERY

We will process your order within 1 working day (Monday to Friday).  We dispatch products using Royal Mail 1st class Or Next day Courier service.

Please see the listing details for confirmation of which service will be used. 

  Royal Mail 1st class service takes 3-4 working days to arrive
 

 We use a NEXT DAY service with our couriers and goods should arrive with 1 working day after dispatch ( larger items may take longer, please check listing)

Delivery charges quoted are for England, Wales and Southern Scotland. 

We are charged an extra £7 by our couriers for delivery to any other areas. 

Please add £7 for delivery to the any of the following postcodes

BT, D, IM (Isle of Man ) HS,IV1 to IV28, IV30 to IV32, IV36, IV40, IV41 to IV49, IV51, IV52 to IV54, IV55, IV56,  IV63,  KA27, KA28,  KW1 to KW14,  KW15 to KW17, PA20,  PA21 to PA38, PA41 to PA49, PA60 to PA78, PH17-PH26, PH30-50,  ZE, Channel Islands
AB31-AB56, PH4-PH16.

If you are unsure about the charges please contact us so we can confirm if the additional charge applies to your postcode.

Please contact us using Ebay messaging service if you do not receive your item within 4 working days after receiving your dispatch email.

When receiving your item please check to ensure that the parcel has not been open or damaged. You must indicate this on the courier note if it is damaged.

PAYMENT

                    

To pay for your item please use the eBay Checkout.

Please note that the total for the entire amount, including shipping, will be automatically calculated for you at once you click the Pay Now note.

We accept payment by a variety of methods which is listed below

• Paypal
• Cheques
• Postal Orders

Payment must reach us within 7 days.

No item will be dispatched until full payment has been RECEIVED and CLEARED by the bank.

RETURNS

Postage Costs or return costs are non refundable under any circumstances.

All Transportation costs relating to the return of goods is at the buyer’s expense.

All return items must be in the original wrappings and unused, therefore we make special mention to be very careful when unwrapping the items to keep the wraps intact. 

You are then required to contact us within 48 hours (2 working days) by telephone or Ebay messaging