Delivery

Your item will be professionally & carefully packed and despatched in a timely manner. Most of our orders made before 2pm and have cleared payment received for are despatched the very same day!

Your order will normally be posted within 1 to 2 business days after confirmation and verification of your payment information. Orders are not processed for shipment on weekends and holidays. No pickups are permitted.

Returns

Faulty Goods

All goods are new unless stated otherwise. Any item found to be damaged or faulty when received must be returned to us WITHIN 7 DAYS of receipt, please contact us through eBay communications and we will arrange a collection or send you shipping labels.

Non-Faulty Goods

We accept the return of goods that were wrongly ordered or ordered in error for exchange. These items must be returned to us carriage paid in the original packing and in a saleable condition WITHIN 7 DAYS of receipt. P & P or carriage on exchange/replacement item is chargeable.

Returns for Refund

These items must be returned to us unused with original packaging intact and in a saleable condition within 7 days of receipt. Goods must be returned carriage paid. Refund of purchase price less a 10% restocking fee will be refunded by the same method as the payment was made. Postage and Packing will not be refunded.

Digital Wave UK - A New Wave of Technology

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Contact Us

We are here to assist you during normal office hours, if you would like to contact us, we can be contacted by using the 'Ask the Seller a Question' link at the top of the page on any item, or via the contact details below:

Telephone: 01793 602450
Email: digitalwaveuk.com