Damage to goods in transit is very rare, however, please read carefully the following together with the section on 'Extra Insurance' and General Delivery.
By following these directions you ensure that in the unlikely event your item is damaged by the couriers we will be able to speedily process the claim.
Our Shippers will require a signature for delivery. You will need to sign the delivery note to accept the goods.
Any signature at the delivery address will be accepted, it is your responsibility to inform anyone who may be signing on your behalf the full procedure for signing and you will be bound by the same terms and conditions as though you had signed the document yourself.
There are 3 acceptable ways of signing the delivery note.
1) Please sign with your signature if you are happy with the goods as delivered.
2) In the unlikely event the parcel is delivered to you damaged, please write 'DAMAGED' on the delivery note with your signature.
3) Sign with your signature plus the number of parcels received if not all parcels are present.
If the delivery note is signed Unchecked or Uninspected or in any other way than the three options above, will we will not be able to process any claim for any reason.
If you sign for the amount of parcels shown on the delivery note but report later that they were not delivered we will not be able to process any claim for the missing item.
Claims can be made for transit damage ONLY if you have paid for the optional insurance, you have informed us within 24 hours of the delivery, and the delivery note is signed 'DAMAGED'
If there is no one in to sign for the item you will be left a card by the courier and it will be your responsibility to contact the courier to arrange a re-delivery.
If the item is returned to us because of incorrect address or failure to respond to cards left by the courier then you will be responsible for any additional shipping costs.
Track up to 10 items on this computer in 
)
has awarded us TITANIUM 
status because we have demonstrated the highest standards of professionalism, achieving and maintaining both an outstanding feedback profile and an excellent sales performance record.
