About Us
We're a genuine UK registered and based company offering quality items at prices far cheaper than the high street. Every item is in stock in our warehouse to ensure rapid delivery. "WE BUY IN BULK-SO YOU DON'T HAVE TO". Enjoy your visit to our site! Our Postal address is Unit 23, The Old Malthouse, Springfield road, Grantham.Lincs NG31 7BG we regret collection is not possible because we use subcontractors for warehousing, despatch etc.
Payment
We accept payment by: Paypal, Postal Orders, Cheque, Bank Transfer. All Auction and "Buy It Now" prices include VAT,
we can supply an invoice for Traders to recover the VAT.
Shipping
We take great care packaging every item to ensure safe shipment to you. We charge a postage fee only to cover our
costs of materials and labour.
Once your order has been processed and we have received cleared payment, your item will be dispatched as soon as
possible. Please allow extra time if you are paying by cheque. It is the customers responsibility to inspect
deliveries for damage in transit and mark the couriers paperwork accordingly when accepting delivery
Terms
We warrant and represent that the goods are as described in the above listing, all items are guaranteed for
12 months unless otherwise specified on the listing. Customers should satisfy themselves that any item choice
made is suitable for their intended purpose or use. We pride ourselves on our customer service. In the rare
event that you have a problem with your item please contact us and we'll be happy to help.
Returns
We give all our customers a 7 day “cooling off” period in which orders can be cancelled. “Your statutory rights
are not affected in any way.”
Upon or after receipt of the goods, should you wish to return any of the products, you must firstly email or telephone
Customer Services on 0115 977 0489 to obtain an authorisation number and return instructions. All goods returned
must be received by us at our warehouse in an unused and resalable condition with the authorisation number and
undamaged original packaging and other informative material. Collection can be arranged but will incur a cost.
Customer Services are able to give you a quotation should this be required.
Following inspection, refunds can be processed and are subject to a deduction of 15% restocking fees and all
delivery and collection costs.