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SPARTANTECH POLICIES

PAYMENT POLICIES

We accept Visa, MasterCard, Discover and American Express.  We also accept Paypal at paypal@spartantech.com.

We accept Purchase Orders from Fortune 1000 Companies, Educational Institutions, Universities, Federal, State & Local Governments (subject to credit verification).  Please call us toll free 1-888-393-0340.

We must receive payment within 3 days of auction close.  For “Buy It Now” purchases immediate payment is required.

RETURNS POLICIES
All merchandise may only be returned within twenty (20) calendar days from the time the shipment leaves Spartan Technologies.

Software is not returnable under any circumstances.

Prior to returning any item, you must receive a Return Merchandise Authorization (RMA) number. No return of any type will be accepted without a valid RMA number.

All returns for credit or exchange must be done within twenty (20) days of the invoice date.

All returns for store credit or refund must be in resalable condition, include original packing material, manuals and all other accessories, if any, provided upon original delivery.

All returns for store credit or refund will be based on the original purchase price or the current market price (as determined by the selling price on our website) whichever is lower.  In addition the credit amount will be based on a 15% restocking fee or a minimum $6 restocking fee, whichever restocking fee is greater.  Since most of our listings are free shipping, we have this policy in place to recoup the shipping and handling costs if a customer returns an item for refund.

Shipping and handling costs will be assessed by our returns dept for non-defective replacements.

Shipping and handling charges are not refundable under any circumstances.

Defective Merchandise will be repaired or replaced at Seller's discretion.

Spartan Technologies makes no warranty or guarantee of compatibility of any type, implied or otherwise, on all items purchased.

Any extra courier charges resulting from an incomplete or inaccurate address will be the responsibility of the purchaser.

We must be notified within 3 business days of receipt of any item that is missing or physically damaged in your shipment.

All assembled systems are subject to our return policies, once the assembly of the system has commenced. In addition, there will be no refund of the system assembly fees.

SHIPPING POLICIES

Please allow 7 business days for delivery to US destinations on any Ebay orders. Please allow 21 business days for delivery to any International destinations on any Ebay orders.  If you select the Next Day Air shipping option the delivery will be made on the next business day. Please allow 1 business day after order has been placed for processing.  There is no option on our Ebay Store for Saturday, Sunday or Holiday delivery. If any shipment is required for delivery on a non-business weekday, please phone in your order. All shipping and handling charges are non-refundable. Any orders that include a backordered item will be shipped once all items are in stock unless a request for shipment of all-in-stock items is made (additional charges may apply) please call for details. We ship to all 50 states, Puerto Rico and most of the rest of the world.  Free Shipping listings apply to all shipments to the 48 contigous US states.   Any duties and/or taxes are the responsibility of the purchaser. FOR PAYPAL, WE ONLY SHIP TO CONFIRMED PAYPAL ADDRESSES.  FOR VISA, MASTERCARD, DISCOVER AND AMERICAN EXPRESS WE ONLY SHIP TO ADDRESSES LISTED WITH THE CREDIT CARD COMPANY.

All rates include insurance. As always you can e-mail us or call toll-free at 888-393-0340 for a quotation.

LEGAL DISCLAIMERS

Seller hereby expressly disclaims all warranties either expressed or implied including any implied warranty of merchantability or fitness for a particular purpose. This disclaimer by the seller in no way affects the terms of the manufacturer’s warranty, if any. Title to goods herein being purchased is retained by seller until goods are paid for by the purchaser and at the time title passes to purchaser. If goods herein being purchase are being purchased for the purposes of export, purchaser must obtain from the Federal Government certain export documentation before shipping to a foreign country. In addition, manufacturer’s warranties for exported goods may vary or even be null and void. If you have any questions please contact one of our representatives.

FEEDBACK POLICIES

Our system automatically generates positive feedback after we receive positive feedback.  In addition, we would ask that you provide us with 5 stars on the survey.  If we have not met your expectations, please let us know and we will do our best to make you completely satisfied.  Lastly, we will work with any customer who inadvertently orders an incorrect item, but it is not fair if you make a mistake and assess negative feedback.

Thanks and we truly appreciate your business

 YOU CAN REACH US TOLL FREE AT 1-888-393-0340 OR EMAIL ebay@spartantech.com FOR ANY QUESTIONSstwflwar

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