Returns are accepted:
RETURNS FOR NON FAULTY GOODS:
Will be at the expense of the Buyer and I must receive notification through the eBay message system within 3 days of receipt. The item must be returned complete in it's orignal packaging, un-opened and fit for re-sale. You will be refunded your original purchase price not including the shipping costs.
RETURNS FOR DAMAGED IN TRANSIT:
If possible always refuse delivery -if your parcel looks to have been damaged in transit eg a big hole in the packaging. If you decide to accept the delivery please make a note with the postie that the parcel is damaged and if possible retain the postman's name and/or badge number for reference.
Items that have been damaged during transit can be returned at my expense, however, I must insist that you have notified me through the ebay message system within 24 hours of receipt.
RETURNS FOR FAULTY GOODS:
Will be at my expense provided the item has not been misused or abused during normal play. I will accept returns for faulty goods provided I have been notified within 30 days of receipt through the ebay message system! For returns for faulty goods you have a choice of a straight replacement item or FULL refund of your purchase price and ALL shipping costs.
It is the responsibility of the Buyer to ensure that any returns actually reach me. I therefore suggest that items be sent by Recorded Delivery. If you send an item by standard post and it is then lost in transit I will not be held liable for any refunds even if you have a proof of posting.
RETURNED TO SENDER:
All my goods are sent by signed for delivery services. It is important that if you have not received your item after 4 days for Domestic deliveries or 7 days for Overseas deliveries that you contact your local postal service depot/sorting office for progress on your parcel. Your tracking reference was sent to you on dispatch.
If your item is returned to sender and if you still require the item you will be expected to pay any re-shipping and packaging costs OR I am quite happy to refund you the original purchase price LESS the shipping and handling charges.
If you have any queries regarding my returns policy please do not hesitate to contact me.
Thank you. |