NATO SPEC KFS SET - knife fork and spoon army camping

TERMS OF SALE

Feedback:

We endeavour to leave feedback for every transaction, please do the same for us.

Return Policy:

Change of Mind - If you change your mind you may return it within 7 working days of receipt. The item must be unused and in its original packaging, once inspected and found to be in the same condition as originally shipped, you will be given a refund minus our costs.

Faulty Item - In the unfortunate event that your item turns out to be faulty, you must inform us immediately and return the item within 7 working days of receipt. Once you have returned the item including original packaging, and the item is found to be faulty, we will either refund you in full or dispatch you a replacement, the choice is yours. In either case, the return postage will be refunded (2nd class only). Send it Royal Mail 2nd class together with original packaging – be sure to get proof of postage, as if it does not arrive, no refund will be given.

Shipping:

We take great care packaging every item to ensure safe shipment to you. We charge a fee only to cover our costs of materials, labour and the postage itself. Once your order has been processed and we have received cleared payment, your item will be dispatched as soon as possible.

Orders are usually shipped within 1-2 business days from payment. Please allow 7 working days for your item to arrive. This is purely a precautionary time.

We send everything Royal Mail 2^nd Class or Standard Parcel.

All items sold are new and sealed and are checked before dispatch

Lost in Post - We obtain proof of posting for all items. This provides no tracking service but does give insurance to a value of £39. Once dispatched, we accept no liability for goods in transit but in the event of loss or damage we will be happy to process the Royal Mail claim. Please note that you will not be compensated until we ourselves have been reimbursed. The Royal Mail does not accept claims for loss until 15 working days after the date of posting, after which the Royal Mail has to process and investigate the claim itself. As you can appreciate the time scale involved can be very long.

Combining Postage – Discounts for multiple purchases are built into each listing (see “P&P and Payments” tab). However this only works for multiple purchases of the same item. Please therefore either, ask before you buy, or assume that we will be reasonable and simply request total once you have committed to buy.