Messenger Dispatch Shoulder Student School Book Bag

Under the United Kingdom's Distance Selling Regulations, UK Customers have the right to cancel the purchase contract at any time up to 7 days after the day of delivery.

To exercise your right of cancellation you must inform Tontojacks either by email or letter with details of the goods ordered and reason for cancellation. 

Except in the case of faulty goods, if you exercise your right of cancellation after the goods have been delivered to you, you will be responsible for returning the goods with the original packaging. Once you have submitted your notice of cancellation, the goods must be returned at your own cost to:

Tontojacks
Unit 47 City Business Park
Somerset Place
Plymouth PL3 4BB

You must take reasonable care to ensure the goods are not damaged whilst in your possession.
We reserve the right to charge a restocking fee in the event of items returned damaged or with missing/incomplete parts. 

On receipt of the returned goods a refund of the original purchase price will be made (excluding postage charged)

In the case of faulty goods we shall, after receiving notification and return of items refund the original cost of the item and any reasonable return postage costs.

We cannot be responsible for items which are not received by us and would recommend that you use a recorded service to return valuable items.

Please be aware that we do not offer refunds for items not received unless we are out of stock of that item.