All of our new items are covered by a 1 year warranty (UK only) against any manufacturing defect not clearly defined in the item description. This warranty does not cover any objective issues, such as playability or action, but we do have workshop facilities on site if you feel that the instrument may need an adjustment. Refunds are only given in cases where an item is deemed to be faulty and that the fault cannot be rectified without compromising the quality of the item, and where a direct replacement is not available. Unwanted items will only be exchanged for other goods or for a credit note. Used items are covered by a 30 day warranty. | 
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