Magnetic signs - Ambulance first responder Rear Sign

Payment: Please observe our payment terms, please pay within 3 days of checkout, any delay in paying may result in a non-payment strike against you, we do not offer any accounts and will not dispatch any goods until your payment has cleared. We will email you as soon as we receive your payment to acknowledge your order, we will begin manufacture of your order once your payment has cleared & not before.

Dispatch Times: Items not requiring a design (items with a stock design) are usually dispatched with 2-3 working days. Items that require artwork & design are usually dispatched within 3-5 working days of your final artwork approval. We will email you as soon as your order has been dispatched, all our items are sent by registered post or trackable parcels, all items will require a signature on receipt, we DO NOT send unregistered. On dispatch of your order we will email you either the recorded post reference number or a tracking number for parcels. Please note dispatch times are a guide only & are dependent on current work load and orders. If there is any delay in dispatching your order we will notify you by email.

Postage & Packing: All are items are packed professionally by us, in house, all goods are sent in custom made boxes (where required), items are bubble wrapped and packed tightly in their containers, all signs are dispatched with instructions or care guides where appropriate. All orders are properly invoiced. Please remember postage cost also include packing fees and administation fees and not just the cost of a postage label!  All items are dispatched by either Royal Mail First Class Recorded Post or larger items are sent by Royal Mail ParcelForce 48 Hour Service, WE DO NOT send any orders out unregistered, ALL OUR ITEMS will require a signature on delivery, if you are unable to take delivery, you will be carded by Royal Mail for you to either arrange another delivery day or for you to collect from your nearest collection depot. If you DO NOT collect your item it will be returned to us after 1 week, you will be liable to pay for redelivery if we have to resend your item once returned to us.

Feedback: Feedback is important to us, we would kindly ask you to leave your feedback on receipt of your goods, so we know you have received your items in good order, we will leave feedback for you as soon as we have received confimation you have received your goods, if for any reason you are not happy with you purchase or haven't received your order within Royal Mails stated delivery times, please email us before leaving feedback so we can correct any problems.

Returns: We can only offer returns on items that have not been subject to any design work (ie custom signage) please email us with your reason for returning your item before sending anything back to us, you will be required to pay any return postage, all items MUST be returned in their original packaging within 14 days and must be returned by the same service as sent out to you, DO NOT return anything in unregistered post as we will not accept delivery. On receipt of your returned item we will offer a full refund on your item including the original postage to you, we will NOT refund any additional postage you have paid to return items to us, we will refund you with the same method you paids us by (paypal or cheque). All items that have had graphic design work or artwork designs that have been approved by you can only be returned to us if you have received them damaged in the post, we cannot offer any refund for errors in artwork once you have approved the final design work, so please check artwork designs carefully before approving for production. We will not accept any return on items that have been used, damaged or poorly applied by the customer. PLEASE NOTE: All our goods are quality checked before dispatch.