PLEASE READ BEFORE BIDDING

FREQUENTLY ASKED QUESTIONS

1. What do I do at the end of the Auction? When the auction has ended, if you are the winner, You will receive your total and payment information the same day as the close of the auction.

2. Can I combine shipments? Yes. Combined shipments must be paid for on a combined invoice.

Multiple wins on the SAME day will be combined and an invoice will be sent to you. Please do not ask for this-it is done automatically to save you postage. Do not pay until you receive this invoice.

If you are looking at winning items on different days, you can ask for me to make you a pile under your ebay caller ID name. When you are ready, email me with your ebay caller ID name and ask for a total and I will send you an invoice, DO NOT PAY AN INVOICES BEFORE THIS AS I WILL NOT BE COMBINE ALL ITEMS.

3. How do you figure postage? I charge due to weight (although this will probably change in Sept 2007), up to 1000g  from 1000g to 2000g there is standard charge of £5.75 (this is where you can save quite abit on postage) these are UK costs. For locations outside of the ''U.K'' I charge actual cost. SELLER NOT-RESPONABLE FOR INTERNATIONAL DELIVERY. Airsure and Signfor costs £4.20, so bear this in mind if you want your parcel insured. And although the Post Office say parcels are insured up to £28.00 , the refund process is a long, long experience, with all parties getting fed-up and frustrated.

4. Do I need to send shipping address? If you pay by PayPal your shipping address is provided with your payment. PLEASE do not send another email, as everything is included on the PayPal form.
If you choose to send a check or postal order, you must email a shipping address within 3 days. If you want it to go to different address, write the information on the paypal payment (in notes) NOTE – despatches are usually made twice a weeks, so you could pay on the despatch day and the book will be despatched on that day.

5. Did you receive my PayPal payment? Please DO NOT send an email asking if your payment went through. Simply log-in to your PayPal account and click the History tab at the top of the screen. If you see the transaction you made to me with the word completed in the status column, then your payment went through fine. If you do not see any transaction to me, your payment did not go through. Try again.

6. When was item shipped? When I post the items you will be sent an email to notify you that the item was shipped, in the UK it should take 2-3 days at the most. If your parcel has not arrived in this time from my notification of despatch, email for me to check with the Post Office. I will now drop the surface mail option to Overseas buyers as shipping can take up to 10 weeks in certain circumstances, if you require this service – email me first.

7. What if something is wrong with product? I can make a mistake but in most cases everything is fully guaranteed to be as advertised. If there is a problem, EMAIL ME.

8. Feedback. Feedback is left via ebay’s automated service, as soon as you leave me positive feedback, it will instantly return the compliment. If you are not going to leave feedback, I would prefer to receive communication to discuss things first – THAT IS THE MATURE PROCEEDURE.

9. How do you grade books? I use the following key to grade books:
AS NEW—never used
EXCELLENT—still has new book luster, clean and tight
VERY GOOD—clean and tight, minor damage is noted
GOOD—general overall condition, may include very minor staining or slight tanning

REASONABLY GOOD – usually for age, tanning, minor staining, etc

REASONABLE - FAIR, POOR, READING COPY—self explained

As much detail will be given as possible.

10. Service.

At the end of the day, I want to have an enjoyable experience and I want you to have that positive encounter too. If there are any problems, lets talk about it and gets things sorted out.