We accept the following forms of payment:
- Paypal
- Credit/Debit card by phone on 0800-756-6617
- Personal cheque
- Postal Order
If you have any questions regarding payment methods, please contact us on the above free phone number.
About Us
Fun Fancy Dress Ltd is a family run business based on the sunny south coast in Poole, Dorset.
We have been trading online for over two years now and are going from
strength to strength each year. We stock a wide range of costumes and
accessories and hold all items in stock, ready to post. We have access
to thousands of different fancy dress outfits, so if there is something
that you want which isn't listed, please ask and we will make an eBay
listing available for your specified item.
We are a fully registered business, our VAT number is 915396506 and our
limited company number is 06547908. This means that you can rest
assured that you can trust us to deliver a professional service at all
times.
We are also a member of the internets
Safebuy scheme
which ensures it's members (us) follow UK law and are monitored by
mystery shoppers. This means that we really value you as a customer and
we are more than happy to resolve problems as and when they arise.
We are also members of the
British Costume Association, the Organisation for Fancy Dress and Theatrical Costume Suppliers, and a member of the
FSB, The Federation of Small Business.
Contact Us
We love talking to our customers, this is why we have made it very easy for you to contact us:
TEL:0800-756-6617 Daytime (9:30 to 17:30)
TEL:01202-667137 Evening (18:00 to 21:00)
You can write to us:
163 Hewitt road
Poole
Dorset
BH15 4QE
EMAIL: info@funfancydress.com
Please remember if you have any questions or problems, we can only resolve them if you let us know. Give us a call!
Returns Policy
All business sellers on eBay have to allow you to return your items
for a full refund, so long as you notify the seller within 7-14 days.
This is UK law and applies to most buy it now sales, if a business seller states in their listings that they
do not accept returns, do not buy from them. You are protected by the distance selling regulations.
The most common reason for returning your order is due to sizing
problems. Costumes generally come up a little larger than normal
clothing.
We would recommend if you are unsure, to call us on 01202-606492 as we
have tried most items on ourselves and have a very good idea of the
"real" fit.
If your costume doesn't fit and you would like an exchange, contact us within 14 days and we will arrange this for you.
If you simply change your mind about your costume and it is still
sealed and unworn (you can of course try it on), you may return it for
a refund within 14 days of receipt. Again, please contact us so that we
can arrange this for you.
The buyer is responsible for all return postage costs where the costume
is not faulty. We would also recommend you returning your item via a
trackable delivery service such as Royal Mail Recorded Signed for.
If you have any questions you can contact us on:
TEL:0800-756-6617 Daytime (9:30 to 17:30)
TEL:01202-667137 Evening (18:00 to 21:00)
This does not effect your statutory rights.