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Frequently Asked
Questions
Software
Will I receive a physical
product?
Yes, you will receive a professionally
printed and authored CD in a paper sleeve but you will not receive a box
- this is shown for illustration purposes only
Is your software an
illegal or pirate copy?
No. All our software is 100% legal, no
copyright has been breached. It is Open Source software distributed
under either the Gnu Public Licence or Mozilla Public
Licence.
Is your software a demo
version or time limited or restricted in some other
way?
No. You get the full working version
which has no restrictions placed on it at all
Do I need to pay extra to
register this software?
No. The price you pay is for the full
working software, there are no additional or on-going fees to
pay
Do you provide technical
support?
No. It's not feasible for us to do
that, we will however endeavour to assist if we can
Do you reduce the price
for multiple purchases?
No. The price of the CDs and P&P
is kept to an absolute minimum to make them affordable, we cannot
discount our prices any further.
Training Courses
Will I receive a physical book /
manual?
No. All our courses are in pdf
(portable document format) which means you will receive your chosen
course on CD.
Do I need additional software to view my
course?
Yes. But if you don't have it already
it's totally free to download and use (instructions will be supplied
where to download the pdf viewer).
Is the Course an illegal
copy?
No. All our courses are sourced from
the Public Domain and we have full permission to reproduce and
distribute them.
Do you reduce the price
for multiple purchases?
No. The price of the CDs and P&P
is kept to an absolute minimum to make them affordable, we cannot
discount our prices any further.
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