MARU Pacer Chlorine Resistant Swimsuit Navy Sz 34 #MS40

Last updated 14 Feb 2009 – Refund Policy

All GOODS Sold by Stamps n All and via the Internet carry a 100% satisfaction warranty (unless otherwise stated), if for any reason you are not satisfied please contact us in writing (email acceptable) within 7 working days of receipt of goods. All sales receipt carry a copy of our terms and conditions and constitute as notification under the Direct Distant selling regulations. 

1. In buying goods from us you are accepting our terms and conditions and refund policy in full. For latest edition can be view on our “About Me” page. 
2. All goods sold will be as advertised. If for any reason goods are unavailable to buyer will be notified of this and the reason why, then may be offered if possible an alternative item, if this is not possible the sale will then be deemed as cancelled.
3. Clients cancelling their purchase under this DSR are required to return the goods to us at their expense (DSR Para 3.55) in the condition they were received along with all original packaging and clothing tags. We request all goods to be returned within 14 days of cancellation. We recommend goods be returned via a service that requires a signature upon delivery and you retain a proof of posting. Please send a copy of the receipt and letter.
4. Clients not returning goods will be charged all fees incurred for their recovery (DSR Para 3.60) and will be in breach of their statutory duty (DSR Para 3.63)
5. All NEW goods sold carry Manufacturers warranties. Any item/s mistreated , (Includes incorrect cleaning of swimming goggles {i.e. metallic lens coatings}against manufacturers instructions) then these warranties will be deemed null and void.
6. Complaints in writing can be served at the legal address of the Company. Stamps n All, C/o Tamar Accounting, 2a Elliot Street, Plymouth, PL1 2PP
7. All goods purchased. We aim to dispatch within 3 working days of cleared payments, except holidays when a holiday warning notice will appear on the listing and website home page. If for any unforeseen reason goods cannot be dispatched within 30days the order will be cancelled and all moneys refunded and the client notified. 
8. Optional insurance(+ £1.50) is offered on all invoices. This is recommended on all purchases over £36 in value.
9. DSR give consumers an unconditional right to cancel an order. This is to allow the consumer the opportunity to examine the goods or consider the nature of a service. If a consumer cancels an order, WRITTEN NOTICE must be given to us  (emails acceptable: to stampsnall@yahoo.co.uk, phone calls are not acceptable for cancellation):
10. GOODS – 7 working days from the day after that on which the goods are received by the consumer 
11. SERVICES – 7 working days from the day after that on which the consumer agrees to go ahead with the contract
12. Faulty goods. Items damaged or broken in transit. Please advise us immediately on receipt, please retain packaging from damaged goods,, this may be required for inspection by Postal Authorities. We will then offer a replacement if possible or full refund. We also request you return the faulty / damaged goods if requested. We will require faulty goods to be returned to us for inspection prior to replacement. Returns will be at our expense via a service agreed between client and ourselves. Any additional postal expenses incurred will be refunded after goods have been returned
13. The consumer has a duty under the DSR to take reasonable care of the goods throughout the cancellation period. With clothing hygiene seals must not be removed (DSR Para’s 3.44, 3.45)
14. Consumers returning goods not in the condition received or damaged we reserve the right to claim damages for breach of your statutory right (DSR Para 3.62).
 
REFUNDS, EXCHANGES & RETURN OF GOODS OUTSIDE DSR Regulations
 
Goods will only be accepted for return under the following terms:
1. All returns must be authorised and a returns number obtained
2. The buyer emails us in the FIRST instance BEFORE returning and we are notified within 10 working days of receipt of goods
3. All goods MUST be returned in the condition as dispatched. Any goods altered in any way will not be accepted for return.
4. The goods ARE NOT AS DESCRIBED and we are notified within 10 working days of receipt of goods 
5.  Goods (if accepted by us) - That are as described - will be subject to a fee of 20% of value of goods for restocking
6. All new clothing (if accepted for refund) can only be returned in condition supplied – i.e. WITH ORIGINAL TAGS still attached and original product packaging
7. The buyer pays the return postage unless arranged PRIOR TO the item being returned.
8. Postal / shipping charges will not be refunded as Royal Mail and Parcel Force no longer refund these charges when claims are paid. Cost of goods only will be paid.

Your statutory rights remain unaffected.
Stamps n All, PO Box 245, Plymouth, PL5 2WX