Please pay for items within 3 days, all unpaid items will be re-listed within 7 days, this way we are able to keep are prices to a minimum. Please note we cannot be held responsible for any items lost/damaged during transit by couriers including Royal Mail, however we would be happy to assist you in the event of any claim. We always get proof of delivery . Recorded delivery is strongly recommended. Please also note that we do not accept personal cheques.
IMPORTANT FOR ALL INTERNATIONAL BUYERS ONLY
We only accept Papal payments from International Buyers, any questions please ask before bidding.
All Items Dispatched within 24Hours of cleared funds Monday to Friday.
Postage and Packing
The costs include postage, packing and handling not just postage please do not bid if you do not agree with this.
We do combine postage, packing and handling charges to offer discounts for multiple purchases. The postage, packing and handling for the first item is as per the auction, we take the most expensive postage, packing handling charge as the first item. All additional items are then discounted by 50%. We can not send you a total for your multiple items as we never know when you have finished bidding for all your items, therefore you MUST request a total once you have won your items. Please note once a payment is made we can not amend the total.
Buyers in UK
Please note we cannot be held responsible for any items lost/damaged during transit by couriers including Royal Mail, however we would be happy to assist you in the event of any claim.
Buyers in Germany
Due to German regulations this item is not available for purchase if you live in Germany.
Returns of "Make-up" items are not permitted due to hygiene reasons; if you are unsure about the item you are bidding on or have any queries please use the "Ask Seller a Question" service before placing your bid. However, the 7 day return policy is available for items received not as described in the listing or incorrectly sent.
All other items (apart from makeup) do carry a full 7 day return. All returned items must be sent back in the condition they were received and in their original condition and packing.
**Important** If you have a problem with a delivered item you must email us within 7 days of the receipt with your concerns to arrange the item's return. Items returned without prior contact will not be processed. Wherever possible the returned item will be replaced and if that is not possible a full refund will be raised once the item is received and the condition verified. Please note we cannot be held responsible for any items lost/damaged during transit by couriers including Royal Mail, however we would be happy to assist you in the event of any claim. We always get proof of delivery. Recorded delivery is strongly recommended. To keep our prices so low we are not able to offer postage costs for any returned items. We believe this to be a fair compromise.
We are here to provide you with customer satisfaction, quality & exceptional value if you have any concerns please contact us immediately so that any queries can be resolved.
Rock Bottom Saving is a trading name for SMS Trading Limited (VAT Registered 798330489) which supplies wholesale goods to retail outlets through its warehouse. We have a large discount warehouse open to the public as well as a shop in the town. We supply a full range of products to suit all consumers including branded names you are familiar with ensuring quality, value and customer satisfaction. You can buy with 100% confidence and save money, we are for you (vr4u).
sales@rockbottomsaving.co.uk
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