MADE TO MEASURE VERTICAL BLINDS - Style group 2 blind

In the unlikely event that you are not satisfied with your item/s you have the right to return unopened goods within 7 days from date of receipt. (Items that have been made to measure are excluded). 

Refunds are made for the purchase price. Please note that return postage costs are non-refundable unlessed previously agreed. If an item needs to be returned, please contact us by email. When emailing, please quote your eBay user ID, the item number of the item to be returned and reason for return. A returns number will be issued and this is to be displayed on the packaging of the returned item. This enables us to easily and quickly identify who the return belongs to and process the refund. Failure to display a returns number on the packaging will lead to unnecessary delays in refunds being processed

The arrangement and cost of returning an item is the responsibility of the buyer. Due to the large size of the items, we recommend that you contact us first as we may be able to recommend a suitable courier. The item(s) must be returned in the same condition as received and you are liable for the carriage cost.

Upon returning items, please ensure that original packaging is used. If the goods are damaged when returned to us it is your responsibility to claim from the company used to send the goods back to us.

 Faulty goods, goods damaged in transit by our carrier or goods sent in error will be replaced on a like for like basis.

 We can not accept returns when the goods have been trimmed or altered. It is the customer’s responsibility to check for any damages prior to making alterations.

Please see 'Store Policies' for further details.