Lorus Mens Blue Dial 100m Sports Watch RXH33FX9

Lorus Mens Blue Dial 100m Sports Watch RXH33FX9

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• About SHOCK
• Payment
• Shipping
• Terms
• Returns

About SHOCK

We are authorised UK stockists for many leading watch and jewellery brands including Breil, Casio, Calvin Klein, Citizen, D&G, DKNY, Diesel, Fossil, Guess, Hot Diamonds, Limit, Lorus, Police, Rotary, Sekonda, Seksy, Swatch, Timex, Tokyo Flash and many more. If you're looking for a particular watch or jewellery item and haven't found it here, get in touch! Call us on 0845 644 7943, send an email to sales@shockwatches.co.uk or visit our website.

Our aim is to treat our customers in the way we'd expect to be treated ourselves. So, we ship fast, communicate well and are easy to talk to. We offer quibble free returns and are proud of our after sales service too.

We really hope that you'll choose us for your purchase - if you need help, advice or re-assurance just give us a call, drop us a line, visit our website or pop into our shop in Market Drayton. We are always happy to help!

• About SHOCK
• Payment
• Shipping
• Terms
• Returns

Payment

We accept payment by: Credit or Debit Card (you can call us on 0845 644 7943 to place your order) Paypal,  Postal Orders, and Cheque.  All Auction and "Buy It Now" prices include VAT.

• About SHOCK
• Payment
• Shipping
• Terms
• Returns

Shipping

We take great care packaging every item to ensure safe shipment to you. We charge a postage fee only to cover our costs of materials and labour. Once your order has been processed and we have received cleared payment, your item will be dispatched as soon as possible. Please allow extra time if you are paying by cheque.

• About SHOCK
• Payment
• Shipping
• Terms
• Returns

Terms

We warrantee and represent that the goods are as described in the above listing. We specifically disclaim any implied warranties of title, merchantability, fitness for a particular purpose and non-infringement. Customers should satisfy themselves that any item choice made is suitable for their intended purpose or use. We pride ourselves on our customer service. In the rare event that you have a problem with your item please contact us and we'll be happy to help. Our customer service email is: customerservice@shockgroup.co.uk

• About SHOCK
• Payment
• Shipping
• Terms
• Returns

Returns

We go out of our way to ensure the total satisfaction our customers. If you are not completely satisfied with your purchase, simply return the item or items to us in their original, unworn condition within 14 days of receipt. We will issue a refund within 7 days. If you should receive a faulty or damaged item, please notify us within 7 days. We will not process claims for goods received as faulty after this period of time. 

To arrange a return, or if the item you received is faulty or is not what you originally ordered, please email customerservice@shockgroup.co.uk quoting your order number, your name and address, details of the product, the reason for return and whether you require a refund or replacement. We will then advise on how to proceed with the return. The item is your responsibility until it reaches us. For your own protection, we recommend that you send the parcel using a delivery service that insures you for the value of the goods. We are not responsible for returns that are lost in transit. 

If you are returning an item to us for a refund or an exchange then the cost of returning the item to us is your responsibility. Your original postage costs will not be refunded unless the item you received was sent in error or is faulty (providing we are notified of faults within 7 days of receipt). All products to be returned must be carefully repackaged in their original packing and be in an unworn condition. We will not refund goods that have been worn, altered,  do not have their original packaging or show obvious signs of abuse. Goods that show obvious signs of wear or abuse will be returned to the buyer.  In the interests of fraud prevention your refund will be issued by the same method that you used to pay within 7 days of us receiving the item.