Lavyrle Spencer NOVEMBER OF THE HEART Historical

My aim is for VERY FAST DELIVERY – I go to the Post Office every weekday afternoon, Monday to Friday. Goods are usually posted within 24 hours of the payment clearing.

I am very happy to receive UK cheques, but it is a slower method of payment and waiting for a cheque to clear can delay delivery. Cheques can take 5 to 7 days working days to clear. Paypal eCheques have been known to take 10 days to clear.

Postage and packaging charges are just that – the cost of postage AND the cost of packing materials, post labels, etc. I keep costs as low as I can whilst using good quality and suitable materials to ensure your books arrive in the condition they leave here. My feedback reflects the high standard of my packaging. Books are wrapped carefully, to keep pages flat. All care is taken to protect books from damage in the post.

I always use a Certificate of Postage – proof that your goods have been handed into the postal system. Please email me if your book has not arrived within the expected posting time.

For extra insurance, Recorded Delivery is available in the UK, it will cost you an additional 72p per package on both first and second class packages. This means the parcel can be “tracked and traced” in the unlikely event of it going missing. For larger value items Special Delivery is the other track and trace option.

An International Signed For service costs £3.30 extra per package.

Returns only if item not as described, p & p excluded.

I accept Paypal, cheque or Postal Order only. NO CASH thank you. If sending a Postal Order you can cross it to make the payment more secure.

Credit and debit card payments can be made via Paypal

ALL PAYMENTS within 10 days, please. Do please let me know if you have any problems paying for the goods you have won. I always prefer to settle things amicably than have to issue Non-Paying Bidder Notices or leave negative feedback.