Postage and packaging

*  Refund Policy
    * We only provide refunds for items that have been received in a faulty condition.
    * For a refund, please return the item to us through recorded delivery and we receive it with your ebay username and paypal details.
    * You will be refunded within 3-7 days from when we receive the returned item in its original condition as originally recieved .
    * You will be charged a non-refundable admin fee of £1.00 
    * We refund item cost only, not postage cost.
    * We DO NOT offer refund OR exchanges for auctioned items.
    * All customers have been advised in eBay's guidelines to please read carefully before comitting to bid.
    * We check all our garments carefully to ensure that they are fit for sale before advertising them. We have a big banner on all our listings advising and reminding customers to email us as many questions as possible BEFORE purchasing to avoid this problem.

      Under the Sale of Goods Act 1979 we reserve the right to refuse to refund the customers.
      The Law in England and Wales states that all auction sales are final.

    * If you recieved a faulty or incorrect item, please use the Returns Form and return it to us within 7 days in its original condition with tags, labels and packaging intact , and we can offer you a replacement of the same item or a full refund.
    * You will not be charged any additional postage fees for this as it is our mistake.

     
    * We provide a size chart in all our listings for easy reference - it is your responsibility to ensure that you order the right size. If you are in doubt, you can email us about your size preference BEFORE bidding on the item to avoid disappointment. We only send the size that is stated on your order. We cannot amend simply send you the size you desire other than the one you have bidded on because it will not be fair on other bidders who could have obtained that item instead.

    * Your returned item becomes our property.
    * If you return items without first informing us beforehand about the reason for return, we will not be able to account for it.
    * Items that are returned that have been damaged by cigarrette smoke or smells of detergent, sweat, or has lipstick / drink / etc stains are deemed unre-sellable. 

Exchange Policy

    * We have an exchange policy for items already bought and received.
    * You will be charged a handling fee of £1.00 (non-refundable) + (postal fee) for exchanges. This amount must be made to our paypal account before the exchange can be made.
    * You need to cotnact us within 7 days of receipt of the item to qualify.
    * The replacement will be sent once we receive the item in its original, undamaged condition, together with the Returns Form and payment for the exchange transaction has been made to our paypal account.


For additional assistance, please do not hesitate to contact us and we will  assist you as efficiently as possible.