*~~~~~~~*~~~~~~~ RETURNS & SHIPPING POLICY~~~~~~~*~~~~~~~*
1) IF YOU HAVE A VALID CLAIM IN ASKING FOR A REFUND, WE ASK THAT YOU CONTACT US
IMMEDIATELY UPON RECEIVING YOUR PACKAGE, AND BEFORE LEAVING NEGATIVE OR NEUTRAL
FEEDBACK, SO WE CAN RECTIFY THE ISSUE. PLEASE DO NOT WAIT DAYS OR WEEKS LATER.
OTHERWISE WE WILL ASSUME YOU CHANGED YOUR MIND, AND DID NOT HAVE A TRUE CASE
QUALIFYING FOR A REFUND, OR FOUND ANOTHER AUCITON. THESE ARE NOT REASONS TO
RETURN. WE HAVE ALSO HAD BIDDERS CLAIM SUDDEN MEDICAL EMERGENCIES, AFTER
THE AUCTION ENDS, AND TO FIND THEM STILL BIDDING ON OTHER ITEMS.
2) IF WE HAPPEN TO MAKE A GROSS ERROR IN THE LISTING, WE ASSURE YOU IT WOULD BE
UNINTENTIONAL. ANYONE CAN DEDUCE THAT FROM OUR over 3,000 POSTITIVE FEEDBACK
RECORD. IN THIS INSTANCE WE WOULD GRANT A REFUND AND WORK WITH THE WINNING
BIDDER TO ACHIEVE A SPEEDY RESOLUTION. WE WOULD NEVER MISREPRESENT AN ITEM ON
PURPOSE AND RISK OUR REPUTATION IN THIS WAY. WE WOULD EXPECT THE ITEM TO BE
RETURNED IN THE SAME CONDITION IT WAS RECEIVED, BEFORE ISSUING A REFUND. IF
IT WAS DAMAGED ON ROUTE, WE WILL ASSIST IN FILING AN INSURANCE CLAIM. WE
REQUIRE INSURANCE ON ALL ITEMS.
3) IF YOU ARE NEW TO EBAY, PLEASE READ THEIR POLICIES ON FEEDBACK AND RETURNS.
EBAY INFORMS BUYERS TO NOTIFY SELLERS FIRST IF THERE IS A VALID COMPLAINT. IF
YOU DO NOT FOLLOW THIS PROTOCAL, AND SURPRISE NEUTRAL OR NEGATIVE FEEDBACK
IS LEFT, DO NOT ATTEMPT TO GET A REFUND. IT'S AGAINST EBAY'S POLICY TO
THREATEN TO LEAVE HARMFUL FEEDBACK OR FILE A FALSE CLAIM WITH EBAY
OR PAYPAL ~ BUT VALID COMPLAINTS WILL BE TAKEN SERIOUSLY.
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