ABOUT US:
Welcome to the oxtras_uk store! At our
store , you'll find the best goods which
includes MP3/MP4 accessories/ camera
accessories/ PC accessories/Game
accessories/Electronic accessories / others
accessories . We will offer high
quality merchandises with competitive lower price,
our goal is to give our customers most satisfaction
and high quality services in safe, convenient way.
PAYMENT:
- We only accept paypal
as the method of payment, which is secure
and easy to confirm.
- We will make a
notification about the delivery once we
receive your payment.
- At the same time,
please confirm the address in paypal is
correct, we will forward your order after
we confirm the payment and send the item to
the address in paypal.
- If you have any
change ( for example: color or need to
change name or address), please inform us in
paypal note or send an email before
shipping.
Note: If you are Canadian
buyer in my store, please inform us your
telephone number, or we couldn't send the item
to you.
SHIPPING:
- Our shipping rates
include the cost of shipping, handling,
packaging and related manpower costs. Sorry
for no combine shipping, but we will give
you discount for multiple items.
- We are not
responsible for undeliverable address. We
reserve the right to charge the shipping fee
again for returned items due to wrong
address.
- Items are generally
shipped out the next business day after
payment has been verified (Sat. & Sun.
excluded.)
- No sales tax is
required. We will send all items mark as a
'GIFT' , 90% of country allow citizen
receive a gift by no duty fee, but some
country may not the same. We will not
responsible for it.
- Sorry, local pick up
is not available.
Terms:
- We supply 3 months
warranty for all products. If you are
unsatisfied for any reason, you can return
the item for the purchase price.
- All Return claims
must be made within 30 of the date of
purchase.
- Please allow up to 10
business days for the processing of returns,
exchanges, and refunds.
- Please feel free to
email us with any questions or concerns; be
sure to include your full name, address and
the eBay item #.
- In all cases, buyers
pay shipping fees at their own cost to
return products for exchange or refund. We
will be responsible for the postage of
replacements. Refund will be made upon receipt of the returned
item.
CONTACT US:
- Please email us with
any questions or concerns prior to purchase
at oxtras@gmail.com
- If you have not
received your item within 10 business days,
please email us about the item shipping
status.
- If you have any
issues with your purchase, please feel free
to email us (please include name, address
and Ebay item # for faster correspondence).
- A good feedback is
every important to us. Before you give us a
negative/neutral feedback, please contact us
and we will do whatever we can to help you
with your concerns.
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