ABOUT US:

Welcome to the oxtras_uk store! At our store , you'll find the best goods which includes MP3/MP4 accessories/ camera accessories/ PC accessories/Game accessories/Electronic accessories / others accessories . We will offer high quality merchandises with competitive lower price, our goal is to give our customers most satisfaction and high quality services in safe, convenient way.

PAYMENT:

• We only accept paypal as the method of payment, which is secure and easy to confirm.
• We will make a notification about the delivery once we receive your payment.
• At the same time, please confirm the address in paypal is correct, we will forward your order after we confirm the payment and send the item to the address in paypal.
• If you have any change ( for example: color or need to change name or address), please inform us in paypal note or send an email before shipping.

Note: If you are Canadian buyer in my store, please inform us your telephone number, or we couldn't send the item to you.

SHIPPING:

• Our shipping rates include the cost of shipping, handling, packaging and related manpower costs. Sorry for no combine shipping, but we will give you discount for multiple items.
• We are not responsible for undeliverable address. We reserve the right to charge the shipping fee again for returned items due to wrong address.
• Items are generally shipped out the next business day after payment has been verified (Sat. & Sun. excluded.)
• No sales tax is required. We will send all items mark as a 'GIFT' , 90% of country allow citizen receive a gift by no duty fee, but some country may not the same. We will not responsible for it.
• Sorry, local pick up is not available.

Terms:

• We supply 3 months warranty for all products. If you are unsatisfied for any reason, you can return the item for the purchase price.
• All Return claims must be made within 30 of the date of purchase.
• Please allow up to 10 business days for the processing of returns, exchanges, and refunds.
• Please feel free to email us with any questions or concerns; be sure to include your full name, address and the eBay item #.
• In all cases, buyers pay shipping fees at their own cost to return products for exchange or refund. We will be responsible for the postage of replacements. Refund will be made upon receipt of the returned item.

CONTACT US:

• Please email us with any questions or concerns prior to purchase at oxtras@gmail.com
• If you have not received your item within 10 business days, please email us about the item shipping status.
• If you have any issues with your purchase, please feel free to email us (please include name, address and Ebay item # for faster correspondence).
• A good feedback is every important to us. Before you give us a negative/neutral feedback, please contact us and we will do whatever we can to help you with your concerns.