Koi Pond Aqua Balance 1Litre Stops/Treats Blanketweed

Aqua Balance 1Litre Stops Blanketweed Treats Koi Ponds

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• About Us
• Payment
• Shipping
• Terms
• Returns

About Us

Mitchkoi is a UK company based in Staffordshire offering quality items at affordable prices. Every item is carefully packaged using the latest technology to ensure safe shipment to you. Enjoy your visit!

Mitchkoi are Online Koi Sales Specialists with a proven track record in shipping Koi to all areas of the UK. 
We are proud of our 100% success rate in koi dispatches. We travel to purchase our Koi stocks several
times a year, to ensure we select the highest standards available. We sell Koi all year round and will
hold koi purchased in the winter months for those Koi Keepers that have unheated ponds. 

Primarily Mitchkoi in an Online Business, however, we do allow visits to our facility strictly by
appointment ONLY,  available to serious buyers only. We list hunderds of Koi each month
and there is a very large selection to choose from in our New Ebay Shop or visit our website
mitchkoi.com   

• About Us
• Payment
• Shipping
• Terms
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Payment

We accept payment by: Credit or Debit Card, Paypal, Postal Orders, Bank Transfer.
All Auction and "Buy It Now" prices include VAT.   Call to make a payment 01538360438
All Koi purchases must be paid within 7 days, Any Koi that is not paid will be reported
and the koi will be relisted. 

• About Us
• Payment
• Shipping
• Terms
• Returns

Shipping

Koi are dispatched on a overnight secure courier service, to arrive next day, all Koi shipments must be signed for on delivery. Each specially prepared box has instructions inside on how to manage the koi once they have arrived. 
We ask all our customer to contact us once they have received their koi to ensure they were delivered on time, and more importantly that they are happy with there Koi purchased from Mitchkoi.  Buying Koi Online could not be easier, buy with confidence, use the specialists.

Mitchkoi Online
We take great care packaging every item to ensure safe shipment to you. Postage fees reflect first class postage charges. Orders are processed once payment has cleared and items are shipped first class subject to availability. Please allow extra time if you are paying by cheque.

• About Us
• Payment
• Shipping
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Terms

We warrant and represent the goods are as described in the above listing. We specifically disclaim any implied warranties of title, merchantability, fitness for a particular purpose and non-infringement. Customers should satisfy themselves that any item choice made is suitable for their intended purpose or use. We pride ourselves on our customer service. In the rare event that you have a problem with your item please contact us and we'll be happy to help.


Refunds on Koi purchases are not permitted, only in exceptional circumstances would we consider a refund. All costs incurred by Mitchkoi will be taken into consideration and deducted from a permitted refund.  
Refunds for DVD's are not permitted 

• About Us
• Payment
• Shipping
• Terms
• Returns

Returns

Any genuinely faulty goods will be replaced or credited, however, we must be advised of any faulty goods upon receipt of the item,  faulty items must be returned for inspection within 7 days of receipt.  Customers will be responsible for postage charges incurred for returns.  If a returned  item is found to be faulty, we will replace or credit items and postage cost incurred.

Mitchkoi's Policy is to be fair with our customers, and ensure if we encounter any issues they are resolved as quickly as possible. Our feedback is testimony to happy customers, and long may it continue.