In accordance with the EU Distance Selling Directive, you are entitled to cancel your order at anytime within 7 days of receiving your goods. The goods are to be in a re-saleable condition, unused and in the original packaging.
Kidz Swimmers will not be held accountable for parcels which fail to reach us or are damaged in transit so we recommend that you return any goods via registered mail.
Kidz Swimmers will not refund any postal charges incurred for delivery or return of unwanted goods.
In the unlikely event that goods you have received are damaged or faulty we will either offer you a refund or exchange, at our discretion, upon inspection of the goods providing that you notify us of the problem within 7 days of receiving your order. | 
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