Your business is very important to me - as well as your positive feedback. Detailed feedback ratings affect sellers a lot, so I hope you will consider a 5 star rating on all counts! If not, I would love to hear from you first, to make sure you experience in my store is flawless.
I SHIP OUT SAME DAY OR NEXT MORNING Provided payment is prompt, which is very much appreciated.
SHIPPING TO ITALY: Due to recent increased problems with shipping to Italy, I reserve the right to cancel any bids from Italian buyers or not to ship to Italy certain items upon the end of auction.
COMMUNICATING: Any questions welcome. I usually respond right away. Measurements are taken fast, so do ask to remeasure if it's a close call, or a few inches matter. I CAN USUALLY PROVIDE ADDITIONAL PICTURES, MEASUREMENTS, RE-MEASURE IF WORRIED, AND SO ON. If you are waiting for other auctions to close to combine shipping, please JUST LET ME KNOW, I will gladly wait, but I need to know what I am waiting for.
BEST OFFERS - I am happy to provide the "Best Offer" option to my customers (note: applicable ONLY for store listings or fixed price listing which are listed with a "Best Offer" option, NOT to auctions). Best offers could be a fun way to shop if used correctly. If I wanted to sell an item for $10, I wouldn't be putting it up for $100, so it's really not a chance to get a 90% discount. I do appreciate sensible and respectable offers only. It doesn't mean that I will accept all offers below the stated price - neither does it mean that I overprice the items in view of a definite discount. I might accept offers based on inventory turnover needs, length of item in the store, overstocking, other multiple purchases made by the same customer, or similar considerations. But I do reject offers as well. I will be happy to answer any other questions related to this feature, which might be confusing to those who've never used it.
Small print - please read
- If you have a 0 or less than 90% positive rating, and do not contact me prior to or immediately upon the end of auction about payment, or pay right away, I reserve the right to contact next-in-line bidder at any time.
- I strive to make very accurate descriptions but cannot be held responsible for missing information - I never omit information on purpose, and will be happy to answer any questions. Authenticity, if an issue, is always guaranteed, I will never knowingly sell you a fake product. I never withhold information intentionally, and some descriptions can be short because time is of essence, so please ASK - I can usually provide more measurements, explanations and in most cases pictures/closeups. All sales are "as is".
- If you are not insuring the item, and item does not get to your destination, I will not be responsible beyond showing you the proof of mailing, at least stating your zip/town on or around the date of payment.
- Tracking is not provided for international items unless they are sent priority.
- If shipping turns out to be lower than anticipated, no refunds of difference are granted, no exceptions.
- If free or combined shipping is offered for additional items, the highest shipping charge will apply. Lots are priced differently for shipping purposes.
- COMMUNICATION IS THE KEY. If you are still waiting for other auctions of mine to close, or for funds to clear, just let me kn that's what you are doing.
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Classy Things by Tatiana
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