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We ONLY post to UK addresses
Non smoking & pet free
Used items are not new nor being sold in new condition
Picture is of actual item for sale and was taken at time of listing
Joules
Daughter has just had a massive growth spurt and outgrown loads of her items - I have a number of Joules tops listed in this size so why not check out my other items?
Lovely polo top
Sized 6 - 7 years
Some wash fading to the blue colour
Sized 6 - 7 years M
Item is in good condition but is not a new top so is not being sold in "as new" condition
If items do not fit or don't suit, you are very welcome to return for a refund but you will not get back your return postage so please check these will fit before purchase.
Once label has been removed, item cannot be returned.
Firstly, lets start with the good news! We either refund or replace if your item goes missing in the post. Its that simple. No waiting around. If after a reasonable amount of time (not 15 days, that is FAR too long), your item has not turned up and Royal Mail confirm this to be the case, we refund you (and that includes the p&p charge) or, if we have one, send out a replacement.
Collection is always possible from Church Village, CF38 and we don't charge for this.
Returns policy stated on our ME PAGE
All pictures are taken on a digital camera and therefore they may be slight colour variations between what you see on your computer screen and the actual colour of the item.
Descriptions will always be subjective. We try to be as accurate and honest as we can in our descriptions and if you find a fault that was not clearly stated in the auction details, it was an oversight on our part rather than a deliberate attempt to mislead. In these circumstances we ask you to return the item and we refund you in full, including your return postage.
We prefer to communicate via email with our lovely customers rather than via feedback. If you do not contact us, we cannot resolve the issue. We would urge you to contact us first to see if we can come to an amicable solution. We always work hard to keep our customers satisfied and belive our feedback reflects our commitment to customer care.
We post items out as fast as is physically possible but our post office is not open on Thursday afternoons and is only open for 2 hours on a Saturday.

Paypal

We leave feedback when the transaction is complete, not when you pay. Once you have your item, we either leave feedback automatically on receipt of yours OR once you have let us know you have your item and are satisfied.
Feedback is voluntary, and it is not necessary to leave us feedback for us to get feedback left for you. However, we do need to know you have your item and there are no outstanding issues with it. We believe this encourages communication between seller and buyer and allows us a chance to rectify any issues that may arise.
Our ultimate aim is customer satisfaction and we always welcome any opportunity to resolve any issues that may arise. |