All our items (except custom made designs) come with a no quibble 14 day refund/replace guarantee. If you do have any problems with your items within the time, please contact us asap to resolve the matter. All problems after the 14 day period has passed will be on a case by case basis, but you will likely be offered the chance to purchase the same item(s) at a reduced cost. Replacements and refunds can only be processed once faulty items are returned. Custom made items will only be refunded/replaced if they are found to be faulty | 
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