Unwanted Items
• Items can be returned for a full refund ( less shipping costs) provided they are returned complete and in original condition and packaging. Please call to arrange this so that we know to expect the item back Please make sure that you use am insured delivery service as we cannot accept responsibility for items that are lost or damaged on the way back to us. Alternatively, we can arrange collection with our courier, although this service is chargeable.
• We can also accept items that have been opened or used there may be a re-stocking fee. Please call us to discuss terms on 0845 025 55 55.
Faulty Items
• If you are unlucky enough to receive an item that is faulty straight out of the box will be replaced. Please call 0845 025 55 55 and speak to our returns department to arrange any such return.
• Items that become faulty within the warranty period will be repaired.
Non-mainland UK Customers:
Please note that this is a return-to-base warranty, so in the event of item going faulty you would be responsible for shipping costs back to us in the UK. | 
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